Nobu Chicago

Reviews

• MC

  Momma Gardner, Stock Investor and Food Critic

  Sep 22, 2026
  3.0
  We pulled up and got the best customer service from our valet. That is where the customer service ended. We needed to call down for ice, no problem. The problem was actually getting someone to bring the ice to our room. 2 phone calls and over an hour later we got ice. The room was nice, but certainly nothing to write home about.
• SS

  Shahtaj Siddiqui

  Sep 21, 2026
  1.0
  I am writing this review to help others avoid wasting their money and to encourage management to address some serious issues with the dining experience. My group consisted of seven women, and unfortunately, our experience was extremely disappointing from start to finish. After placing our order, the server completely missed two of our meals. When the food was brought out, we had to remind the staff that we were still waiting on those orders. We ordered a substantial amount of food, including a dozen oysters, appetizers, and individual entrées for everyone. The server suggested that the dishes were meant to be shared and described them as "family style." However, that was far from reality. The portions were shockingly small and absolutely not what most people would consider family-style dining. To make matters worse, despite spending over $700 on our meal, no one in our group felt adequately fed. The portion sizes were extremely small for the price charged, making the overall value very poor. When we asked about dessert, we were told that all of the available desserts contained gelatin and, due to dietary restrictions, there were no alternatives. It's hard to understand how a restaurant of this caliber and size can fail to offer even a single dessert option without gelatin. The most disappointing part of the evening was that several members of our group ended up going home and eating another dinner because they were still hungry after spending hundreds of dollars at this restaurant. Overall, the service was disorganized, the portions were inadequate, and the value for money was simply unacceptable. I cannot recommend this restaurant based on our experience.
• SA

  sidra aziz

  Sep 21, 2026
  1.0
  This was our first time dining at Nobu, and unfortunately, our overall experience was quite disappointing. We were a party of seven and were really looking forward to the experience, especially given the reputation and price point of the restaurant. We ordered quite a bit of food, including about a dozen oysters, more than 20 pieces of sushi, and several main courses. Unfortunately, the portions felt quite small, and some of the main courses were not prepared or served as expected. Despite ordering a substantial amount of food, none of us really left feeling satisfied. Our bill was over $700, so we were expecting a higher level of service, food quality, and overall experience. I completely understand that Nobu is a higher-end restaurant, but for the amount we spent, we expected the experience to reflect that. I hope management takes this feedback seriously, as we genuinely wanted to enjoy our evening but left feeling underwhelmed. At this point, I’m not sure I would return or recommend it to others, but I do hope the experience improves for future guests.
• AP

  Anthony Perez

  Sep 15, 2026
  1.0
  Worst nobu experience ever and I love Nobu in Europe and uk before, the food is just good …. My waitresse was Nice but people in réception at rooftop , rude as ever , if you complain they look at you the wrong way and stare at you , use Hands when they talk and look at you from up and down with sunglasses on ! No hello no good bye no thank you. and the réception of the hôtel In the same spirit you ask one question and They respond to you like they’re selling a cartier bracelet , it was just a Candle …. Ruin my evening I ask to cancel my next plate and go back to river north.
• MC

  Maria Chavez

  Sep 8, 2026
  2.0
  The food was good but our server was Savannah. We waited approximately 40 minutes for our drinks (drinks were great) and while I completely understand that restaurants can get very busy, I am generally a very patient person and I understand that delays happen. However, after waiting that long, I politely asked Savannah if she could please put our food order in as soon as possible once she brought our drinks. When I said that, she rolled her eyes at me as she walked away, which my friend also noticed. I found that to be very disrespectful, especially because I was speaking to her politely and respectfully. When she came back to our table, she then asked, “Are we on a time crunch?” or “Are we on a time limit?” I understand that she may have been frustrated, but the way it was said came across as very passive-aggressive and disrespectful. I chose not to respond in the moment because it was my friend’s birthday, and I didn’t want to create an uncomfortable situation or take away from her celebration. As a customer, I expect to be treated with basic courtesy and respect. We are also tipping based on the service and overall experience we receive, and unfortunately, our experience was not a positive one. Sad to say this was our first time at Nobu, and unfortunately, the interaction with our server left a very poor impression of the restaurant. I hope this can be addressed appropriately because I would hate for another customer to have a similar experience

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