Rooted in community and powered by coffee, Momentum Coffee is a Chicago-based café and roastery serving fresh coffee, espresso drinks, teas, pastries, and locally made eats. With multiple locations across Chicago, we create welcoming spaces for neighbors, professionals, and travelers. Momentum Coffee is more than a coffee shop—we’re a social-impact business supporting local entrepreneurs, providing jobs, and fueling connection.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.