Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Best restaurant in the city. Maybe the World. OMG, the big Mac. The atmosphere? We'll, it's Micky D's, baby.
MT
malkiel the1st
Apr 22, 2026
1.0
Terrible customer service from the lazy employees. They don't take orders at the counter only the kiosk so if you had a customer order you want get it. Plus I watch a male employee used the restroom and didnt wash his hands.
JC
Jonathan Cooper
Apr 21, 2026
2.0
I showed up at 10:58 in the drive-thru hoping to grab lunch, but was told I couldn’t order it yet. On top of that, they wouldn’t even give me an extra jelly with my deluxe breakfast without charging 35 cents 😕. Then I had to go inside, only to find no staff at the front counter and kiosks that only allow to-go orders 🤦♂️. This whole experience felt chaotic and poorly managed. It’s honestly frustrating to see things run this way. How is this level of service being allowed to continue for so long? Completely unacceptable 👎.
NS
Naseem Sultana
Apr 6, 2026
3.0
I had a really disappointing experience at McDonald’s. After placing my order, I had to wait at least 30 minutes just to get a small dessert. When I finally received it, it didn’t taste like the usual quality you expect from McDonald’s.
The pickup process was even more frustrating. Orders were sitting ready on the rack, but there was no staff member responsible for handing them out. No one was around the counter to assist or even check if customers needed help.
Overall, the service was poor and unorganized. You’re honestly better off going to another location, using the drive-thru, or skipping McDonald’s altogether.
JS
Jessica K Schoen
Apr 2, 2026
1.0
Absolutely horrible service. I went through the drive-thru and ordered just one apple pie, planning to use my points. I gave the employee my code at the speaker, then waited in line for over 15 minutes while the car in front of me—who didn’t even have a large order—was being served.
When I finally got to the window, I was asked what I ordered again, and then asked for my code a second time. After already providing it, I was told it “wasn’t working,” even though my app showed that my points had already been redeemed. I tried using a different code, and the same thing happened.
At that point, after wasting so much time, I ended up leaving without anything. The entire experience was extremely frustrating, and the employee was very rude and unhelpful. Definitely one of the worst customer service experiences I’ve had.
What are the operating hours of McDonald's at 6900 N Western Ave, Chicago?
McDonald's at 6900 N Western Ave is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery services 24/7 through their website and app.
Can I use the drive-thru service at this McDonald's location all day?
Yes, the drive-thru is open 24 hours every day, allowing for convenient drive-thru orders at any time.
What payment methods are accepted at McDonald's on N Western Ave?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app to order from McDonald's at this location?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's location offer curbside pickup and no-contact delivery?
Yes, the location supports curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Are there any nearby restaurants to this McDonald's where I can explore other dining options?
Nearby dining options include Jesse's Mexican Grill, Zimi's Pizza, BBQ Supply Co., La Llamarada, Bina's Cafe and Mediterranean Bistro, and Yinkres Nigerian Restaurant.
What stores near McDonald's can I visit for home improvement supplies?
You can visit True Value and Chicago Coast True Value nearby for hardware and home improvement supplies.
Are there any nearby medical or emergency services close to McDonald's?
Yes, Family Urgent Care and Providence Home Care Services are located nearby for medical and emergency needs.
What is the contact number for this McDonald's location?
You can reach McDonald's at 6900 N Western Ave by calling +1 773-743-5784.
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