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McDonald's

3.6
(1303 reviews)

Business Details

6900 N Western Ave, Chicago, IL
60645, United States
(773) 743-5784
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6900 N Western Ave, Chicago, IL
60645, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.6
1,303 reviews
5 stars
552
4 stars
241
3 stars
189
2 stars
94
1 star
227
  • DC
    David Caby
    5 days ago
    5.0
    Best restaurant in the city. Maybe the World. OMG, the big Mac. The atmosphere? We'll, it's Micky D's, baby.
  • MT
    malkiel the1st
    Apr 22, 2026
    1.0
    Terrible customer service from the lazy employees. They don't take orders at the counter only the kiosk so if you had a customer order you want get it. Plus I watch a male employee used the restroom and didnt wash his hands.
  • JC
    Jonathan Cooper
    Apr 21, 2026
    2.0
    I showed up at 10:58 in the drive-thru hoping to grab lunch, but was told I couldn’t order it yet. On top of that, they wouldn’t even give me an extra jelly with my deluxe breakfast without charging 35 cents 😕. Then I had to go inside, only to find no staff at the front counter and kiosks that only allow to-go orders 🤦‍♂️. This whole experience felt chaotic and poorly managed. It’s honestly frustrating to see things run this way. How is this level of service being allowed to continue for so long? Completely unacceptable 👎.
  • NS
    Naseem Sultana
    Apr 6, 2026
    3.0
    I had a really disappointing experience at McDonald’s. After placing my order, I had to wait at least 30 minutes just to get a small dessert. When I finally received it, it didn’t taste like the usual quality you expect from McDonald’s. The pickup process was even more frustrating. Orders were sitting ready on the rack, but there was no staff member responsible for handing them out. No one was around the counter to assist or even check if customers needed help. Overall, the service was poor and unorganized. You’re honestly better off going to another location, using the drive-thru, or skipping McDonald’s altogether.
  • JS
    Jessica K Schoen
    Apr 2, 2026
    1.0
    Absolutely horrible service. I went through the drive-thru and ordered just one apple pie, planning to use my points. I gave the employee my code at the speaker, then waited in line for over 15 minutes while the car in front of me—who didn’t even have a large order—was being served. When I finally got to the window, I was asked what I ordered again, and then asked for my code a second time. After already providing it, I was told it “wasn’t working,” even though my app showed that my points had already been redeemed. I tried using a different code, and the same thing happened. At that point, after wasting so much time, I ended up leaving without anything. The entire experience was extremely frustrating, and the employee was very rude and unhelpful. Definitely one of the worst customer service experiences I’ve had.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 6900 N Western Ave, Chicago?

McDonald's at 6900 N Western Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 through their website and app.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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