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McDonald's

3.1
(2,703 reviews)

Business Details

6900 S Lafayette, Chicago, IL
60621, United States
(773) 994-0690
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6900 S Lafayette, Chicago, IL
60621, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6900 S Lafayette in Chicago, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
2,703 reviews
5 stars
793
4 stars
436
3 stars
465
2 stars
273
1 star
736
  • KK
    kiyen karad
    1 day ago
    1.0
    ⭐️ Terrible Customer Service and Extremely Slow Service My experience at the McDonald’s on 69th and Redland was ridiculous. The service was extremely slow, the line was almost out the door, and the overall lack of organization was unacceptable. One employee kept asking if they could go on break while customers were waiting forever to be served. On top of that, orders were being messed up, making an already frustrating experience even worse. Customer service was horrible overall, and the entire operation seemed disorganized. I understand that working in fast food can be stressful, but customers should not have to deal with this level of service and confusion. The only positive thing I can say is that the food was hot. Unfortunately, hot food does not make up for poor customer service, long wait times, and incorrect orders. Management needs to do a better job organizing the staff, managing breaks, and making sure customers receive the service they deserve.
  • CS
    Cardell Purdie Sr
    Oct 5, 2026
    4.0
    Poorly staffed for early morning traffic. The young lady at the counter hustled. She fast-walked from the counter to the area were the orders were being prepared. She was very pleasant during the chaos and lack of support. More staff is the solution!
  • JL
    John Lovejoy
    Sep 28, 2026
    2.0
    No where else has inspired my to meal prep my own breakfasts than this McDs. 20+ minutes for a breakfast meal.. I have to go to work so I left w/o food. Hope they gave my breakfast to someone in need.
  • DB
    Dorian Bowen
    Sep 28, 2026
    1.0
    Most GHETTO PLACE IVE EVER BEEN TO AND ITS A SHAME ITS THE CLOSEST ONE TO ME! WISH I COULD GIVE HALF STAR AN NONE TO STAFF SERVICE PERIOD!!! SAD PLACE
  • AJ
    Antonio Johnson
    Sep 3, 2026
    1.0
    This McDonald’s was absolutely DISGUSTING. I have never seen a restaurant this filthy. Every single table was dirty, the counter was filthy, and the entire dining area looked like nobody had cleaned it in hours. It wasn’t just a little messy or having a bad moment. It was genuinely nasty. And the bathrooms? Absolutely disgraceful. Dirty, neglected, and honestly disgusting enough to make you question whether you even want to eat the food afterward. The whole place gave the impression that basic cleanliness is completely ignored. What makes it even worse is the attitude. You can’t even get a courtesy cup of water without being treated like you’re asking for something outrageous. At a restaurant where basic customer service and cleanliness should be the bare minimum, this location somehow manages to fail at both. I walked in expecting a quick McDonald’s meal and walked out wondering how management can look at the condition of this place and think it’s acceptable. Filthy tables, filthy counters, disgusting bathrooms, and terrible customer service. If cleanliness matters to you, I would seriously think twice before eating at this location. This wasn’t “a little dirty.” This place was downright disgusting.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 6900 S Lafayette, Chicago?

McDonald's is open from 5:00 AM to 10:45 PM every day of the week.

Does this McDonald's location offer 24-hour delivery service?

Yes, delivery is available 24 hours every day.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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