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McDonald's

3.5
(1,267 reviews)

Business Details

5614 N Clark St, Chicago, IL
60660, United States
(773) 989-9250
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5614 N Clark St, Chicago, IL
60660, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5614 N Clark St in Chicago, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,267 reviews
5 stars
484
4 stars
262
3 stars
192
2 stars
81
1 star
248
  • MS
    Michael Sanchez
    4 days ago
    1.0
    Always do a mobile order and always get denied access to bathroom one time hispanic lady said its for customers only and what am i? 2nd attempt is only for dining customers only when i asked so if anyone orders from kiosk they cant used it or do mobile order j csnt let em used the bathroom she said noo only dine in if this location the service is useless and workers here think they habe the right to speak back to customers not to mentioned that we are a business and majority of time we are always in busy route and easiest way to get food is app and go in and get it bit no mattet what they always give me attitude even though i am a customer i should go ti another lication but all my business is Andersonville
  • TE
    Tamara Eubanks
    6 days ago
    1.0
    I placed an order through the application for this particular location, and the payment was successfully processed from my account. However, I did not receive a confirmation or a code for the order, despite the payment being debited. Upon inquiry at the drive-thru, no order was found under my name. I attempted to submit a complaint via the application, but encountered an issue where the input fields for the issue description and contact information were unresponsive. Furthermore, when attempting to locate corporate or headquarters contact information to file a complaint, there was no appropriate category for the nature of my concern. Essentially, the application processed my payment without providing the expected order confirmation. I wish to emphasize that I do not attribute fault to the staff at this location, as their responsibilities do not extend to the application's functionality. Given the inability to submit my complaint through the application, I am submitting it through this channel.
  • TS
    Tahir Saleem
    Aug 24, 2026
    2.0
    Took 14 min for a coffee. Consistently ignored the customers at the counter while there kiosk is not working. Finally I asked for a refund and I was handed a cup of coffee that had gone cold
  • AA
    Anonymous
    Aug 22, 2026
    1.0
    ⭐️ 1 STAR — Extremely Disappointing Experience The staff at the McDonald’s at 5614 N Clark St were extremely rude and dismissive toward me. I tried to ask a simple question and was completely ignored. The way I was treated made me feel unwelcome and as though my business was not wanted there. Unfortunately, I also felt that the staff’s treatment of me was influenced by the fact that I am Black. The interaction was uncomfortable, disrespectful, and completely unprofessional. Customers should be treated with basic courtesy and respect, regardless of who they are. I will not be returning to this location, and I hope management takes these concerns seriously and addresses how customers are being treated.
  • TG
    tina gilot
    Aug 21, 2026
    1.0
    I had a very upsetting experience at this McDonald’s. I placed and paid for my order through the drive-through, then asked to use the restroom. The employees refused to let me use it because I didn’t have a receipt, even though I had just purchased food there and the drive-through employee kept my receipt. The staff were extremely rude and dismissive toward me. Unfortunately, this is not the first time I’ve noticed Black customers being treated disrespectfully at this location while other customers are treated differently. As a Black woman, I genuinely felt that I was being discriminated against. Management needs to address how employees speak to and treat Black customers. Paying customers should not be denied basic courtesy or made to feel unwelcome because of their race. I will also be reporting this incident to McDonald’s corporate office.

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