Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The worst McDonald's location, my last order, in McFlurry, they forgot to add m&m, I ordered a refresher, which I had ordered many times before in other locations, without ice, they poured me half a glass and said they would not pour it without ice anymore, and they forgot to add cucumbers to my double cheeseburger, it was dry,
the manager could not solve this problem, he is incompetent
A
Булат Доржиев
May 7, 2026
1.0
I am leaving this review so that the management and quality control team of the McDonald’s restaurant chain can look into this situation.
Today I ordered a Happy Meal for my child. It turned out that milk was not included in the set, although it initially seemed that it was part of the meal. As a result, I had to purchase it separately, which created confusion and a disappointing impression that the contents of the meal were either not clearly explained or not properly communicated.
The employee said that milk is sold separately, but this was not obvious at the time of ordering. I believe such details should be clearly stated in advance, especially for children’s meals, where parents expect transparency and a fixed set of items.
I ask management to review the customer communication standards at this location and, if necessary, improve staff training to prevent similar situations in the future.
AS
Abraham Segura
May 6, 2026
1.0
Had to wait for seating . People asleep on the bench. Other persons just seating using the WiFi . I placed an order thru the Kiosk. when I placed my order, kiosk asked me for a Table number . I input the number. Kiosk did not have any paper , so I didn’t get the order number thru a receipt. I sat down with the table number placard , expecting McDonald’s worker bringing over my order. Instead the are talking and laughing in the kitchen . I heard they call a number out multiple times , but because I didn’t get a Receipt thru the kiosk I didn’t know my order number . I got up and it was my order, I asked the manager why are they asking for a Table number if they are not bringing out the food to the table. She replied because they are short staff . But they have time to BS …
DA
Destiny Alee
May 6, 2026
5.0
The staff is kind and quick. I work nights and the food is always hot and ready fast.
SS
Sam Son
May 2, 2026
1.0
Really bad customer service and management. I Go further to another location now because I've had issues here and spoke to customer service and they did not solve or really acknowledge the issues in a satisfactory manner. The food quality is also subpar if this is a franchise they are really dropping the ball here.
What are the operating hours of McDonald's at 5656 W Irving Park Rd, Chicago?
McDonald's at 5656 W Irving Park Rd, Chicago, is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery, same-day delivery, and no-contact delivery services at this location.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's has a 24/7 drive-thru service.
Which payment methods are accepted at McDonald's on W Irving Park Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or through an app?
Yes, you can order online via https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on iOS and Android.
What services can customers expect at this McDonald's?
Customers can enjoy services like DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby dining options are available if I'm visiting McDonald's at 5656 W Irving Park Rd?
Nearby dining options include VPT (a Mexican restaurant), TKS - Veranda Rooftop (Greek and Eastern European food), Tata’s Kitchen and Social Club (American and Mexican cuisine), OK Pub with karaoke, and Dairy Queen, an ice cream and fast food spot.
What fitness and recreational options are near this McDonald's?
Close by are Chicago Thai Boxing Academy, Gerardi Fitness gym, Extreme Fitness gym, and Rudy's Cycle and Fitness bike shop for sporting goods and rentals.
Are there any shopping or beauty services close to McDonald's on W Irving Park Rd?
Yes, nearby are Emma's Flower Shop and Jewelry Store, Lily Doll shoe store, Sleek Beauty Studio, Skyla Beauty nail salon, The Cut By Maurice beauty salon and barber, and Illuminating Beauty Bar for skin care and makeup.
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