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McDonald's

3.6
(2,134 reviews)

Business Details

1664 S Blue Island Ave, Chicago, IL
60608, United States
(773) 530-9705
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1664 S Blue Island Ave, Chicago, IL
60608, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1664 S Blue Island Ave in Chicago, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,134 reviews
5 stars
826
4 stars
443
3 stars
349
2 stars
141
1 star
375
  • TW
    Tony Wong
    1 day ago
    1.0
    ⭐ 0 Star — Worst Customer Service Experience I ordered a Big Mac meal and two Happy Meals for pickup. When I arrived, they gave me two Happy Meal boxes, one bag with the Big Mac meal, and three drinks. Since I couldn’t carry everything safely with only two hands, I politely asked an employee if I could have a large paper shopping bag to put everything in. The employee was extremely rude. He told me they didn’t have any large bags and simply walked away. However, I could clearly see several large paper bags on the shelf behind the counter. I told him that if they didn’t have one, that was fine, and then asked if he could at least help me carry the food and drinks to my car. I explained that it was impossible for me to carry three drinks, two Happy Meal boxes, and a full meal bag with only two hands. He completely ignored me and walked away again. I ended up standing there for more than 5 minutes until another employee came by. I asked him for a large paper bag, and he immediately got one for me without any problem. I then asked for the rude employee’s name so I could make a complaint, but he refused to give me the name. The food may be McDonald’s, but customer service like this is unacceptable. I was polite and simply asked for reasonable help. Being ignored and treated rudely over such a simple request was extremely disappointing. This was the worst McDonald’s experience I’ve ever had. I will not be going back to this location again.
  • AX
    Axl X43
    Aug 17, 2026
    4.0
    Too many people asking for money at night
  • NA
    nisar ahmed
    Aug 16, 2026
    1.0
    Waited 20 minits to give order seems like staff don't even care. I asked to take my order no one reply. And paying more attention to drive thru. Those who waiting in lobby are they idiots.
  • KK
    Kyle Kyle
    Jul 9, 2026
    1.0
    ،poor service , not clean
  • A
    Инеса Блокитина
    Jul 8, 2026
    1.0
    I had a disappointing experience at this McDonald’s. First, it was very difficult to get anyone from the staff to open the restroom. Second, I ordered coffee and specifically asked to make sure no sugar was added. However, I still received a regular sweet coffee. I would appreciate more attention to customer requests.

Brand Certified Facts from McDonald's

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Certified August 23, 2026Yext Knowledge Graph
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