Lineage's South Damen cold storage facility in Chicago offers comprehensive cold chain solutions designed to optimize your supply chain operations. With advanced temperature-controlled warehousing and specialized integrated transportation solutions such as customs brokerage and drayage, we help ensure seamless handling and distribution of your products. Our state-of-the-art technology, including connected WMS systems with track-and-trace capabilities, provides real-time visibility and efficiency to your supply chain, while features like USDA/FDA inspection services, transloading and cross-docking streamline logistics. Trust Lineage's expertise and strategic location to meet your supply chain needs with reliability, speed and precision.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.