Jimmy John's

Reviews

• IU

  I U

  Apr 28, 2026
  1.0
  I placed a pickup order for several sandwiches for my staff, but every single one was poorly prepared—containing only a single slice of meat and no condiments. After calling 3x to try and speak with the manager the employee finally told me the manager was in the building but was too busy speak with me. I asked her to explain the situation to the manager so she put me on hold and explained the situation to the manger/owner. She eventually told me that they would replace the sandwiches at a later date to make up for the bad order and to avoid a refund. I was happy, all was good. Fast forward two weeks, I try to make good on the offer and now the owner/manager only wants to give me one sandwich to make up the 4 poorly made sandwiches. No thanks. Save yourself the trouble and spend your money at a small business that will appreciate your patronage. Avoid this JJs. TL;DR - Sandwiches had one slice of meat and dry due to forgetting to add condiments - Manager avoided speaking with customer - Customer was offered 4 free sandwiches to make up for the error. - 2 weeks later, manager/owner decided to change offer to only one sandwich instead of the promised 4.
• DB

  Diego Berrio

  Apr 22, 2026
  5.0
  Is this location new? Very clean and pleasant service
• GM

  Greg Marchese

  Apr 15, 2026
  1.0
  The worst Jimmy John’s I’ve been too. This is my second visit and will be my last barely any mayo on the Sandwhich. Dry spots on most of the bread. Embarrassing.
• EO

  Ethan O'Connor

  Mar 29, 2026
  4.0
  Service was decent but was during lunch so Ill give it a pass. Staff was welcoming. Only bad thing was that you can't tip the employees virtually.
• RS

  Roberta Sprague

  Mar 5, 2026
  1.0
  So I placed an online order, and the amount of meat seems significantly on the low side. Did not seem like the 3 oz portions. They claimed to be especially when I ordered extra meat should have been double the portion. I also had redeemed a free dessert which I did not receive and now it has been deducted. I wish that I would have had a food scale with me. Basically I paid for a sandwich that had 3 full slices of ham and the staff tried to tell me the three half slices was a full portion. If a full portion is only 1 1/2 pieces of ham, I'm never coming to Jimmy John's again. I definitely feel ripped off and I need to go buy more food. The employees were nice and tried to explain that was what they were told was the correct amount of meat. * i just wanted to update that after writing this review, I had no refund and my free item was not put back into my app. This lack of interest in resolving issues from a large business makes me never want to come back again. Not just this one, but all of them.