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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

4.1
(91 reviews)
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Business Details

3328 N Clark St, Chicago, IL
60657, United States
(773) 244-9000
https://locations.jimmyjohns.com/il/chicago/sandwiches-41.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
3328 N Clark St, Chicago, IL
60657, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 167 items

Explore offerings from Jimmy John's on 3328 N Clark St in Chicago, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

167 items

Reviews

4.1
91 reviews
5 stars
59
4 stars
13
3 stars
2
2 stars
2
1 star
15
  • JS
    J S
    Sep 11, 2026
    1.0
    I work nights and ordered a Pepe (ham) sandwich through the Jimmy John’s app at 9:00 p.m. I added turkey for $2.20. Unfortunately, the experience was disappointing from start to finish. First, the delivery was much slower than expected. Isn’t Jimmy John’s known for being freakishly fast? I had to call the store myself for an update, and I was told they were busy and that my order would be delivered through a third-party service. I understood and was fine with that explanation. My order finally arrived around 9:40 p.m. Keep in mind that I work only .06 miles away. Because I was working, I didn’t get a chance to eat my sandwich until around 11:00 p.m. That’s when I discovered that my Pepe sandwich was missing the ham entirely and contained only turkey. By that time, the store was closed, so I couldn’t call to report the issue. The next morning, I called the store and spoke with a manager or employee who came across as very condescending. Before even addressing my concern, he repeatedly questioned whether I had actually placed an order. He couldn’t find it using the time I provided, my name, or any other details. He asked whether I had ordered through a third-party app or under a different name. I explained that I had ordered directly through the Jimmy John’s app and that the order was definitely under my name. Only after he finally asked for my phone number was he able to locate the order. Once the order was found, instead of simply addressing the mistake, I was questioned about why I hadn’t called sooner. The answer is simple: the store closed at 10 pm, shortly after my order arrived. It never occurred to me that I would need to inspect my sandwich to make sure the ingredients matched what I ordered. The resolution offered was a credit of approximately $2.20 for the turkey. Considering that the sandwich was made incorrectly and was missing a key ingredient of the Pepe, that did not feel like an appropriate effort to make things right. Mistakes happen, and I understand that restaurants get busy. What was most disappointing was the way the issue was handled. The combination of the incorrect order, delayed delivery, difficulty locating my order, and dismissive customer service left a very poor impression. Based on this experience, I would not recommend this location.
  • CG
    Clay Goldman
    Aug 8, 2026
    4.0
    Sometimes I’m just in the mood for a sandwich and this Jimmy John’s just hit the spot. The bread is always a hit even if it probably isn’t the best for me. Also, I live for a Jimmy pickle.
  • GD
    Giles Davis
    Jun 22, 2026
    5.0
    All was as it should have been
  • CV
    Croft Vandervort
    May 26, 2026
    1.0
    I am writing to bring attention to a significant breakdown in hospitality and service standards at this location. During my recent visit, I was assisted by a male employee (Caucasian, heavy-set, with a scruffy appearance) whose conduct fell incredibly short of what should be expected from any customer-facing role. Hospitality relies on consistent, wholesome service delivered with a professional attitude and a genuine smile. Unfortunately, this employee lacked basic engagement and seemed entirely uninterested in providing a welcoming environment. More concerning, however, was a distinct lack of equality in how people are treated. Service standards should be uniform across the board, yet there is a noticeable disparity in how this employee interacts with different individuals—specifically failing to afford the same level of respect and basic courtesy to couriers and everyday customers alike. Customer service should never be selective, conditional, or dependent on who is standing on the other side of the counter. Every single person walking through the door deserves the exact same standard of professional respect. Operational consistency and fair treatment are the fundamentals of good business. I hope management addresses these service gaps with the staff to ensure that standard hospitality and baseline equality are practiced consistently by everyone on shift.
  • JN
    John Nelson
    May 15, 2023
    5.0
    Sometimes, love comes in the most unexpected forms. It's not always about candlelit dinners or grand gestures - sometimes, it's about a sandwich. Not just any sandwich, mind you, but Jimmy John's Gargantuan. This isn't a sandwich; it's a serenade of flavors, an opus of culinary delight. It's the sort of sandwich that's so substantial, it doesn't just satisfy your stomach—it touches your heart. The moment you walk into Jimmy John's, there's a sense of familiarity, a comforting ambiance that feels like coming home after a long day. The staff greets you with warmth that rivals the freshest loaf of bread coming out of the oven, and the scent of freshly baked bread is as enticing as a gentle perfume worn by a loved one. As for the Gargantuan itself, it's a testament to love's grandeur. Just like the most profound romances, this sandwich is complex and layered, each ingredient contributing its unique note to the symphony of flavors. The delicate balance of Genoa salami, sliced smoked ham, capicola, roast beef, and provolone cheese is the embodiment of perfect harmony, like two lovers dancing in unison. The lettuce, tomatoes, and onions add a crunch and freshness, the subtle whispers of sweet nothings in your ear. And the homemade Italian dressing? That's the unexpected passion, the spark that turns an ordinary moment into something magical. When you take that first bite, it's not just eating; it's an experience. The bread is soft yet sturdy, holding its own against the generous filling. It's the support system we all look for in our relationships, the foundation that lets the other elements shine. Every mouthful is a blend of texture and flavor that's as exciting as a first kiss and as comforting as a long-term love. In the end, it's not just the Gargantuan's size that makes it special—it's the feeling it leaves you with. It's a sandwich that doesn't just feed you; it fills you up in more ways than one. It's about finding joy and love in the simple things, and sometimes, that's all you need. So here's to Jimmy John's Gargantuan, a sandwich that's not just a meal, but a love story wrapped in paper and served with a side of chips. Here's to the romance of the everyday, to finding beauty in the banal, and to falling in love with your lunch.
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