Jimmy John's

Reviews

• BJ

  Blake J

  Jul 15, 2024
  1.0
  I placed a mobile order at 11:30 AM and arrived at 11:45 AM to pick it up. What followed was a frustrating wait until noon, during which time I observed multiple walk-in customers arriving after me, ordering, receiving their food promptly, and leaving. When I inquired about my order, I was simply told it was coming. When my food finally arrived, I expressed my disappointment with the service quality, only to receive a sarcastic and half-hearted apology along the lines of, "Sorry, what do you want me to do about it." As someone who frequently visits this Jimmy John's due to its proximity to my workplace, this experience has left me questioning why I should continue to patronize this location or any other Jimmy John's. The disparity in service between walk-in customers and mobile orders was stark and disheartening. This incident has certainly soured my perception of Jimmy John's, and I hope my feedback prompts improvements in their service quality and customer care moving forward.
• EA

  Edduyn Alcaraz

  Dec 17, 2016
  3.0
  I stop for a quick bite not to long ago here their service gotta decent of how their staff got change looks better and the environment is more welcoming than before. Still not fast enough.