Jimmy John's

Reviews

• AB

  Airica Byrd

  Mar 23, 2026
  1.0
  I did not feel welcomed or treated fair it was Hispanic or Mexican girls in there working and I was treated very weirdly they made faces when I was ordering my food like they didn’t want to service me and didn’t offer me a bag after I ordered a lot of food and seem to be as if she didn’t want to give me one I don’t come downtown often but they me feel uncomfortable I don’t want to say it’s a race thing but I Definitely was treated differently then other customers everywhere I went down town Especially this place
• HH

  Hanon Hines

  Aug 21, 2025
  1.0
  This was easily the worst restaurant experience I’ve ever had. I walked in, waited in line for a bit, and then stepped out briefly to use the restroom before ordering. Almost immediately, the store manager, Julio (at least that’s the name he gave me), loudly yelled, “Sir, CAN I HELP YOU?!” in front of the whole lunch crowd. I’ve never felt so embarrassed. I told him I just needed to use the restroom before ordering, and instead of a simple acknowledgment, he gave me a glare and stayed silent. When I returned to order, I asked for my usual—an Ultimate Porker. Julio prepared the sandwich while whispering with another employee. When the order came up, the employee tossed it on the counter and announced “Ultimate Italian.” I told them that wasn’t my order, but Julio immediately snapped back, “YOU ORDERED THE ULTIMATE ITALIAN.” At that point, I asked them to cancel my order and left. The entire experience was rude, unprofessional, and unnecessarily hostile. I won’t be back.
• JC

  Jason Cadell

  Apr 5, 2016
  5.0
  When you've got a desire for a freaky fast sandwich stop in to the Jimmy John's, 201 W Madison St, Chicago, IL 60606 and they'll fix you right up!