Jewel-Osco

Reviews

• CP

  cirelys perez

  3 days ago
  5.0
  Siempre compro alli me gusta mucho
• MR

  Miso Rabbit

  5 days ago
  5.0
  This jewel is always clean and everyone here is extremely helpful. I love this jewel
• SV

  Shamontiel Vaughn

  May 7, 2026
  3.0
  This store is exhausting for me because the employees are either 6 out of 5 stars or 1 out of 5 stars, and there's no in-between. My concern is the six-star employees will be drained by the one-star employees and quit. I stopped by there twice this week for a pickup in the lot. The first pick-up person (unclear on race but about 5'8, slim build, dark hair, light tan skin, 20s) on Sunday was cheerful, greeted me and my dog (leashed, secured, behind me), and cracked jokes about how there weren't any treats in my grocery order. Then, I go there yesterday and another pick-up guy (Black, slightly darker than me, at least 6'0, football player's build, 20s) just stares straight through me. I recite my pickup number. Stares. I recite it again. Stares. By the third time, he goes, "I said yeah" like I was the problem. The man had not moved his mouth before that. I shake my head, sigh and think about how much nicer the other guy was three days before that. I quietly put all of my groceries in my bags and make sure my dog is securely on the other side of me. When I was done, this pick-up person took the cart and just strolled away. Not a "thank you" or an "are you done?" I get ready to leave, and I see him walking toward me again, still doing that staring-straight-through-me tactic. He shows his hand and two smaller items I missed are in it. I couldn't help myself. I had to say "thank you" because I was raised that way. His response, "Yup" and walks away to oddly chit-chat with two random people by the store entrance. I've been inside of the store and asked a manager (my complexion, about 6'2, basketball player's build, 30s) for a price by a scanner. He told me to "scan it" as though that never crossed my mind. I demonstrated the price wasn't showing up. His response was for me to "go get another one" as if he had no clue he was the manager or worked here. I refused. He said, "OK" and walked away slurping on his drink. Both of these guys need to go. It is exhausting when people act like they're doing you a favor for showing up to work. I've had an online delivery mistake with a guy (Black, age unknown) via phone who went above and beyond to send another delivery person back to my home to give me the other half of my missing items. I wish I knew his name. He deserves a raise. Then, there was a delightful lady (Asian, about 5'6, slim, 20s) in the checkout aisle who didn't know how Affirm worked. While she was trying to figure out why it wasn't working, this temperamental lady (Hispanic, about 5'4, slim, late 20s) in line who kept snapping at her to send me to Customer Service. I ignored her the first time, then asked if she worked there since she had so many demands. Turns out she did. I didn't want to hold up the line so I got out of line, only for the Customer Service person (Hispanic, medium build, 30s or 40s) to see me walking up, turn and leave. She didn't return for five minutes while I stood at the counter and figured out the transaction issue on my own. I instructed the Customer Service lady how to do it and basically did self-checkout with her standing there looking lost. I still walked back over to the nice cashier and showed her what went wrong so if her bossy co-worker is around again, she'll at least know how to diffuse the situation. At this point, I purposely look for employees I already like and try to stay as far as possible from others who think the sun sets the millisecond they rise.
• SR

  Stephanie Raza

  May 1, 2026
  1.0
  Certain employees who would rather deflect than address. Produce sucks and always out of stock. At least some of the cashiers are very sweet!
• HH

  Hailey

  Apr 17, 2026
  1.0
  SCAM SCAM SCAM. They are scamming customers with gift cards. I purchased a gift card with cash. Never received it. Go back in minutes later to just ask them if someone turned it in or to cancel the gift card and please Make give me another one (which they have the ability to do). They instead watch the security cameras. No problem. To where it clearly shows she only hands me cash (my change back). Never the gift card. Can clearly be seen. They won’t cancel the original despite me having the receipt and card number. My bet is they do this often. A whole system. Trashy. Also…they attempted to respond to this review with empty promises to contact me.

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