Hattie B's has been serving authentic Nashville hot chicken and classic Southern sides in the heart of Chicago. This fast-casual, family-owned restaurant is a culinary gem located in the vibrant Wrigleyville neighborhood. Guests can choose their heat level, from mild to "shut the cluck up," and pair their perfectly seasoned chicken with delicious Southern sides. Hattie B's offers a taste of Nashville's legendary fiery flavor, bringing a unique dining experience to the Chicago food scene.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.