Harold's Chicken Shack West Loop

Reviews

• SW

  Shana W.

  3 days ago
  5.0
  I’m apologizing for the mean comment sorry for that it’s not me, but shoutout to genesis she turned things around for me made sure I got my order even though it took some time but I’m grateful and she’s greatly appreciated. BTW the food is super good😊
• MM

  ms

  Aug 14, 2026
  2.0
  Although I called the restaurant to request hot sauce, mild sauce and tartar sauce only one cup of hot sauce and one cup of mild sauce was included for my big order!
• YR

  Yesid Roa

  Aug 12, 2026
  1.0
  The attention is the worst Wednesday that exists I always come to get orders and these people don't want to work and they serve you like on Wednesday if you don't like to do what you're doing go somewhere else men
• LG

  LORRAINE Green

  Aug 2, 2026
  1.0
  I ordered a chicken and fish combo I was asked do I want the sauce on it or on the side? I asked it was an extra charge to have it on the side. She said yes so I said put it on it. She asked me do I want a pepper lemon pepper or just regular salt and pepper I said lemon pepper. I asked if there was anything else extra she said no when I got my bill the lemon pepper was $.50 extra, but I told her she should inform people that everything is extra. She was telling me that I should be able to read that she don’t have to tell me anything. The worker was very rude and. because I questioned her, she said that she would call the police on me if I don’t get out I told her to give me my money back and she said she would take her time giving me my change. I thought that was very rude to treat a senior 77-year-old the way she did didn’t treat her bad spending my money. She said if you can’t afford to buy any food, don’t come up in there I will never ever set back up in there again.
• SE

  S Espo

  Aug 2, 2026
  2.0
  The fried green tomatoes are SPICY. Was not expecting that, and they are super soggy. Wings had no flavor and the mild sauce was ketchup with a dash of Tabasco in it. Idk what is wrong with this location. So disappointed The wait was longer than any other Harold's I've been to, it took over a half for 5 wings and fried tomatoes. They also let me order online things they did have in store so that was disappointing. Handed me my order and luckily I checked it to find out things were missing.

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