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Business Details
About
Burger JointAmerican RestaurantFast Food RestaurantGerman RestaurantHot Dog Restaurant
Gutenburg is a German-inspired smashburger restaurant located inside From Here On Food Hall in downtown Chicago. Known for high-quality smashed burgers, crispy fries, and house-made sauces, we serve fast, bold flavors perfect for office lunch breaks, quick bites, and casual dining near the Chicago Loop, West Loop, and Fulton Market. Whether you’re dining in, grabbing takeout, or ordering delivery, Gutenburg delivers one of the top burger experiences in downtown Chicago.
Location
Hours
Monday11:00 AM - 3:00 PM
Tuesday11:00 AM - 3:00 PM
Wednesday11:00 AM - 3:00 PM
Thursday11:00 AM - 3:00 PM
Friday11:00 AM - 3:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.