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Five Guys

4.2
(1,357 reviews)

Business Details

180 N Michigan Ave, Chicago, IL
60601, United States
(312) 291-9686
https://restaurants.fiveguys.com/180-n-michigan-ave

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 180 N Michigan Ave in Chicago is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
180 N Michigan Ave, Chicago, IL
60601, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Menu

1 menu · 19 items

Explore offerings from Five Guys on 180 N Michigan Ave in Chicago, with popular main menu available at this location.

US Menu

19 items

Reviews

4.2
1,357 reviews
5 stars
791
4 stars
288
3 stars
123
2 stars
54
1 star
101
  • FC
    Fabio Cambuli
    Aug 20, 2026
    1.0
    Personale in cassa molto scortese
  • RJ
    Roy J
    Aug 7, 2026
    5.0
    Best in town. A lot of good fries and quality burger as always.
  • CK
    Chanelle Kennedy
    Aug 5, 2026
    2.0
    I’m disappointed because of the service. The food tasted good but for some reason the staff can’t seem to get my orders correct. Twice in a row. It’s actual incompetence. I ordered a double hamburger (simply without cheese) and then a double cheeseburger. Each one totally different sandwiches orders. I can’t identify how there could potentially be any mix ups. Especially because I waited over 20 mins for my food. When I got home with my take-out order, the sandwich toppings were all flipped- flopped on the wrong sandwich. Totally different from how I ordered. I called the restaurant, the manager approved a comp meal to remake for the errors. I came back the next day to redeem my corrected meal. I read my receipt and the cashier did enter the toppings and Indicted hamburger for one (simply because I can not eat cheese) and cheeseburger for the other (because that person can eat cheese). I verified it was entered correctly for the redo. Low and behold, I get home with my food again and both sandwiches were a gooey cheeseburger! Some were also missing toppings. Literally, non- readers working the grill stations. Clearly there is no daily oversight to ensure tickets are being made as ordered. If these people do not learn to be careful, they may poison someone and have far greater issues than my negative google review. Find a way to do better.
  • GC
    G Cruz
    Aug 5, 2026
    5.0
    La comida es basta y de excelente sabor. Productos frescos. El lugar un poco sucio, principalmente por los cacahuates que tienen para que puedas degustar
  • MM
    mira
    Jul 25, 2026
    1.0
    The cashiers are consistently rude and seem irritated whenever I come in. I’ve noticed this on multiple visits, so it doesn’t feel like a one time thing. What really stood out to me is that I’ve watched the same employees interact with white customers in a much friendlier and more respectful way, while my interactions have felt cold and dismissive. I can’t say for certain what their intentions are, but the difference in treatment has been noticeable enough that it makes me question whether race is a factor.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.

Brand Certified Facts from Five Guys

This information is certified by Five Guys and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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