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Dunkin' Zero
Brand Certified

Dunkin'

3.1
(91 reviews)

Business Details

3501 Roosevelt Road, Chicago, IL
60624, United States
(773) 405-6262
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3501 Roosevelt Road, Chicago, IL
60624, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 3501 Roosevelt Road in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.1
91 reviews
5 stars
39
4 stars
9
3 stars
4
2 stars
1
1 star
38
  • JB
    janice bankhead
    3 days ago
    1.0
    I went to the Dunkin donuts at 3501 West Roosevelt. Every time I go there they screw up my order. I keep giving them a chance. Today I went to get your special decaf coffee I wanted. I sit there and watch the lady make regular coffee after the lady who works with her told her it's supposed to be decaf. She continue fixing the regular coffee and then set it to the side. One of the gentlemans bought the coffee to me and I told him that's a regular coffee but it says decaf. I sit there and watch her make the regular coffee and put it to the side so she had to remake it. Took my sandwich home. Asked for the bacon, eggs and croissants get home. That's no bacon. Took it back whoever works in the kitchen told the gentleman that bacon is on the sandwich. No, it wasn't. I'm not blind . I don't know why they can't get orders right . You either get better people or your might wine up shutting down cuz I'm pretty damn sure you guys had a lot of complaints from that restaurant. I would never go in there again And I'm putting it on Yap.
  • SP
    Sreya Patel
    Aug 6, 2026
    5.0
    I had a great experience at Dunkin. The service was excellent, and the staff were friendly, professional, and welcoming. A special thanks to Krish for the outstanding customer service and to Manager Dharshan for leading such a great team. They made my visit quick, pleasant, and enjoyable. I'll definitely be coming back!
  • BY
    Bannister Yort
    Jul 31, 2026
    1.0
    I’m highly upset 😢 I purchased a cup of ice coffee from this Dunkin today and immediately felt sick afterwards, I had to call off work , I see previous reviews of this place serving old coffee you guys need to throw all the out of date expresso n coffee away if you’re serving it!!!! If I don’t feel better I’m goin to ER n calling health department !!!!!! Before I made this review I just tried to call your store
  • WW
    wweangil1
    Jul 5, 2026
    1.0
    8 times out of 10 whenever I go there, it's unpleasant but convenient. The last time I went, was the icing on the cake!! They are undeserving of my monies or time. The employees can be very rude and get upset when you complain about your order. I was placing an order at drive thru and wasn't done ordering ....when it got quiet... so I say, I'm not done, hello I have more, no response. I drive to window and the young Arab guy tells me price, I say I wasn't done... he says hold on, closes window. I sit for a minute, I then blow horn the manager comes to window frowned up. I say I wasn't done ordering, so he says what else? I ask for Caramel Craze latte, he says the machine is broken. Then I ask for another drink, he then says YOU WILL HAVE TO GO BACK AROUND IN LINE. I said its not my fault that you all did not take the full order. He says oh well ... sorry. You have to get back in line. Poor Customer Service and it needs new employees and Manager!!!!
  • RT
    Royal Thompson
    Jul 1, 2026
    1.0
    I place a mobile order every single day. 8/10 it’ goes pretty smooth. Having interaction with them always ends in a back and forth argument. It seems most of the employees there don’t understand customer service but wants my $5+ for the drink. It’s a fair size Hispanic lady that works there and her attitude is horrible she intentionally makes my coffee wrong. They don’t wear name badges or have corporate contact information to report this behavior.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chicago, IL?

Dunkin' in Chicago is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery or pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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