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Dunkin' Zero
Brand Certified

Dunkin'

2.9
(135 reviews)

Business Details

(773) 475-7435
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3542 South Archer Avenue, Chicago, IL
60609, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 3542 South Archer Avenue in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.9
135 reviews
5 stars
52
4 stars
10
3 stars
9
2 stars
6
1 star
58
  • MR
    Monica Reyes
    Aug 13, 2026
    1.0
    Untrained in customer service. 15 people in store and everyone backs turned .
  • AM
    Antrell Mccarter
    Aug 4, 2026
    1.0
    I don’t know how this Dunkin stays open. The service was terrible from start to finish. The employees acted like helping customers was a burden, my order was wrong, and nobody seemed to care enough to fix it. The food tasted old, the coffee was awful, and the place looked like it hadn’t been cleaned in hours. I wasted my money and my time. This was easily one of the worst fast-food experiences I’ve ever had. I won’t be back, and I’d tell anyone to go somewhere else if they want decent service and food.
  • BG
    bankruqtcy Gov
    Aug 4, 2026
    1.0
    I had a really disappointing experience at Dunkin. The customer service was rude, my order was made incorrectly, and the food and drinks didn’t seem fresh. On top of that, the wait was much longer than it should have been, even though the store wasn’t busy. It felt like the staff didn’t care about providing good service or fixing mistakes. I expected much better. I won’t be coming back to this location and wouldn’t recommend it unless they improve their customer service and quality.
  • AY
    Angelica Yarbrough
    Aug 4, 2026
    1.0
    I am beyond disappointed with this Dunkin’. We constantly have issues with our orders, whether it’s missing items, incorrect drinks, or poor quality. This time was the last straw. I opened my donut to find it covered in what appeared to be dirty paper or tissue stuck all over the glaze. This is completely unacceptable and raises serious concerns about the cleanliness and food handling practices at this location. Food should never be served looking like this. It makes me question the sanitation standards behind the counter. Customers shouldn’t have to inspect their food before eating it, especially from a national chain. We keep giving this location another chance, but the repeated mistakes and lack of quality control have become too frequent to ignore. Management needs to address the cleanliness, employee training, and overall attention to customer orders. I won’t be returning until significant improvements are made.
  • ZM
    Zaira Mejia
    Jul 21, 2026
    1.0
    After looking at the recent reviews Im glad Im not the only one who notices the bad costumer service, respectfully if having a positive attitude is not your thing do not work at Dunkin! People go there to start off their day good &’ theres one specific cashier that always has a bad attitude which throws me off Everytime ! I miss the girl who had a dermal on her face or it might’ve been a tattoo I can’t recall haven’t seen her in a while :/

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 3542 South Archer Avenue, Chicago?

This Dunkin' location is open 24 hours a day, 7 days a week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch here.

Brand Certified Facts from Dunkin'

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Certified August 23, 2026Yext Knowledge Graph
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