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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(458 reviews)

Business Details

6336 W North Ave, Chicago, IL
60639, United States
(773) 622-1881
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6336 W North Ave, Chicago, IL
60639, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 6336 W North Ave in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
458 reviews
5 stars
193
4 stars
66
3 stars
61
2 stars
31
1 star
107
  • BB
    Brian
    Sep 27, 2026
    1.0
    System is down yet I can still place orders through mobile app, interesting.
  • BM
    Brian M
    Sep 27, 2026
    1.0
    "System down" aka too lazy to take orders.
  • LH
    Lily Hernandez
    Sep 21, 2026
    1.0
    Dear Dunkin’ Manager, I am writing to formally complain about the customer service I received at your Dunkin’ location this morning. I have been a regular customer at this location for a long time, and I frequently come through the drive-thru to purchase donuts for my children. Today, however, my children went inside the store to order their donuts. They waited for more than 10 minutes without being helped. Because they were still waiting, I went inside and politely asked the employee if she could please take their order. Instead of helping us, her response was extremely rude and aggressive. She told me that if I did not like the way she was handling the orders, I could go to another Dunkin’ because there were plenty of other locations. I have personally worked at Dunkin’ Donuts, so I understand how the ordering process works. Customers inside the restaurant, mobile orders, delivery orders, and drive-thru customers all need to be attended to appropriately. I explained to her that my children had already been waiting for more than 10 minutes and that I was also ready to pay for their order. Her attitude, however, remained disrespectful. What concerns me most is not simply that we had to wait. It was the way I was treated when I politely asked for assistance. No customer, especially a parent with children, should be spoken to in that manner. This employee’s behavior completely ruined our morning. My children were so upset by the situation that they did not even eat the donuts they had come to purchase. I am asking management to please take this complaint seriously, review what happened, and address the employee’s behavior appropriately. I strongly believe that customer service should be a priority, and allowing employees to speak to customers this way can cause customers to stop coming to your business. I have supported this location as a customer for a long time, but after this experience, I will be taking my business elsewhere. There are many Dunkin’ locations, as the employee herself pointed out, and customers should not be made to feel unwelcome or disrespected. I would appreciate a response from management regarding this incident and what steps will be taken to address the situation. Thank you for your attention to this matter.
  • EE
    Ebonie
    Sep 20, 2026
    1.0
    DON’T GO !!! SEXUAL HARASSMENT There is a black guy working the register, he’s short and he has a beard and I believe he has some sort of dreads. Treated me with such disrespect with lust in his eyes and saying nasty things to me while I’m getting my coffee. I wouldn’t recommend a woman going in there and dealing with that. I Did talk to Sebastian, which was very helpful and dealt with that person to hold him accountable. I definitely going to call corporate on that person that treated me disrespectfully.
  • KS
    Ke Smith
    Sep 17, 2026
    1.0
    Instead of just letting customers know they lobby close She just go look at me .

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 6336 W North Ave, Chicago, IL?

Dunkin' at 6336 W North Ave in Chicago is open 24 hours a day, 7 days a week.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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