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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(598 reviews)

Business Details

3201 W Cermak Rd, Chicago, IL
60623, United States
(773) 475-7055
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3201 W Cermak Rd, Chicago, IL
60623, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 3201 W Cermak Rd in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.5
598 reviews
5 stars
257
4 stars
111
3 stars
57
2 stars
30
1 star
143
  • MY
    Mateo Y
    Sep 12, 2026
    1.0
    This Dunkin is garbage. The employees were so inconsiderate and just all around nasty all because my wife and I ordered ICED coffees, and by time we got them, they wanna say, 'THERE'S NO ICE.' They ran out of ice... And told us after the fact we had already paid. An older lady working there had the audacity to say, 'well it's still cold, it just doesn't have ice.' NO. Not how this works. To not be one of those type of customers, we accept it as it is and walk out. We try it as we're leaving, and my wife says it tastes like nothing but milk. So we go back to get a refund, and they gave us such trash ass customer service. They didn't wanna give us our money back, first, because we didn't have a receipt, which the cashier didn't even give it to us. They had to find it in the garbage. Second, by time they find it, the lady who took our order didn't want to issue our refund because she doesn't know how to do it. So we wait for the other rude one, who was being dismissive of us, and she says, 'oh you have to put in your card.' We paid with tap. She then says, 'we can't give you your money back... ' JUST GIVE US THE REFUND! We FINALLY got it back in cash, but it was like pulling teeth, and with so much attitude and rudeness. Terrible service all around. If you don't have ice and are serving iced coffee is, maybe you should tell your customers there's no ice!
  • JG
    Juli Grijalva
    Sep 6, 2026
    1.0
    I go here because it’s on my way to my job every time I come here the drive thru is 5 -10+ minutes just for 2 items. Today, I waited 10+ minutes for a small coffee and a turkey sausage wrap. And when I finally got my order my coffee was practically white from too much cream and ice was basically melted. I asked if they can remake it and with extra ice then I drive off bc I already waited practically 15 minutes. I try my coffee and it’s horrible! And they got my food order wrong. The manger and staff need to get it together.
  • LA
    Letty Arroyo
    Sep 5, 2026
    1.0
    Literally just left. Doors locked at 6:40 but hours say they’re open till 10pm? Younger girls always have attitude. This spot is closer to where I live but I rather take the extra drive to the Dunkin on 28th. Been living around this area for 5yrs and always the same crap at this location smh
  • SB
    Susana Balderas
    Sep 5, 2026
    5.0
    Muy amables al atender al cliente
  • ML
    Marvin Lopez
    Aug 3, 2026
    1.0
    I walked in to get a breakfast sandwich and an iced coffee, not very welcoming environment. I ordered my food, iced coffee filled with warm milk tha. coffee. That wasn’t great.. 10 minutes later the cook told me can I help you? I replied by saying, yeah I’m waiting for my sandwich., they put my sandwich on the to go order drive-through. The manager there seemed that he didn’t give a damn what was going on. Didn’t even get a sorry for the wait.. the cook lady with a grumpy attitude gave me the sandwich and I told her that I wanted my sandwich on a croissant. She rolled her eyes took my sandwich made a different one.. sure enough when I left I decided to eat my sandwich and she only heat up the bread the egg and the bacon and the cheese was cold. What a poor unprofessional disrespectful environment.. will never come here again and I love Dunkin’ Donuts.

Frequently Asked Questions About Dunkin'

What are the opening hours for this Dunkin' location in Chicago, IL?

This Dunkin' location in Chicago, IL is open daily from 4:00 AM to 10:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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