Brand Certified
Dunkin'
2.9(81 reviews)
Certified by Dunkin' • May 17, 2026
Business Details
201 W Madison St, Chicago, IL
60606, United States
Certified by Dunkin' • May 17, 2026
(872) 873-2920
Certified by Dunkin' • May 17, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • May 17, 2026
About
Certified by Dunkin' • May 17, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • May 17, 2026
Hours
Certified by Dunkin' • May 17, 2026
Monday5:00 AM - 6:00 PM
Tuesday5:00 AM - 6:00 PM
Wednesday5:00 AM - 6:00 PM
Thursday5:00 AM - 6:00 PM
Friday5:00 AM - 6:00 PM
Saturday6:00 AM - 4:00 PM
Sunday6:00 AM - 4:00 PM
Reviews
2.9
81 reviews
5 stars
28
4 stars
9
3 stars
5
2 stars
8
1 star
31
- PWParis WrightMay 2, 20265.0I had an amazing experience at this location! I came in on Thursday, April 30th around 12 PM , and the entire team was outstanding. The music set such a great vibe, and the staff was incredibly patient, kind, and attentive making sure our order was exactly right. Even though I didn’t catch anyone’s names, everyone working that afternoon truly made me feel welcomed and taken care of. Great customer service like this doesn’t go unnoticed. I’ll definitely be back!
- JHJason HallMar 10, 20261.0Customer service is horrible here lady in the front is so rude for no reason no patience at all for the customers and it’s always the same lady . Then you have another lady that always gets people orders wrong just horrible .
- ASAnas SaadehJan 25, 20261.0Customer service was bad
- WMwalter alexis catalan monroyDec 27, 20251.0Very rude people working here. She didn’t even bother to say hi back. Same attitude to every person that got after me to the store. Wont come here anymore. Don’t recommend coming here.
- RVRosalba “MARLEN” ValdesNov 23, 20251.0Horrible customer service gril with additude SMH!!!!!!
Frequently Asked Questions About Dunkin'
What are the regular opening hours for Dunkin' located at 201 W Madison St, Chicago?
Dunkin' is open Monday from 6 AM to 3 PM, Tuesday to Thursday from 5 AM to 6 PM, Friday from 6 AM to 2 PM, and Saturday and Sunday from 6 AM to 4 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.
What types of meals can I enjoy at this Dunkin' location?
You can enjoy breakfast, lunch, and brunch options at this Dunkin', including coffee, espresso, breakfast sandwiches, donuts, and tea.
Are there any special holiday drinks available at Dunkin' during the season?
Yes, Dunkin' features holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
How can I order Dunkin' products easily ahead of time?
You can order ahead using the Dunkin' mobile app available on iOS and Android, or order online via their website for a fast grab-and-go experience.
Does this Dunkin' location have a drive-thru service?
No, this particular Dunkin' location does not have a drive-thru service but offers other convenient pickup options.
Are there nearby places worth visiting before or after my Dunkin' visit?
Yes, nearby you can find the Nail Spa Boutique for beauty services, Sila's Mediterranean Restaurant #2 for a meal, and the WWE Then & Now arts and entertainment venue to enjoy.
Is there public transit access near Dunkin' at 201 W Madison St?
Yes, CTA Bus Stop 453 is nearby, making it convenient to access Dunkin' via public transportation.
Where can I find parking when visiting Dunkin' at this location?
You can park at nearby locations such as The Poetry Garage or Poetry Garage (SP+ Parking), both close to Dunkin'.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts both credit and debit cards for payment to ensure easy transactions.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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