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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(200 reviews)

Business Details

101 N Western Ave, Chicago, IL
60612, United States
(312) 526-3264
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
101 N Western Ave, Chicago, IL
60612, United States

Hours

Monday5:00 AM - 6:00 PM
Tuesday5:00 AM - 6:00 PM
Wednesday5:00 AM - 6:00 PM
Thursday5:00 AM - 6:00 PM
Friday5:00 AM - 6:00 PM
Saturday6:00 AM - 5:00 PM
Sunday6:00 AM - 5:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 101 N Western Ave in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.0
200 reviews
5 stars
100
4 stars
40
3 stars
30
2 stars
13
1 star
17
  • RR
    Robert Becker (Rob)
    4 days ago
    5.0
    The gentleman today that helped me was amazing! Thank you 🙏
  • BB
    Brit
    Sep 30, 2026
    1.0
    I don’t usually take the time to write a bad review but this Dunkin needs to re evaluate its staff. Patty is extremely unprofessional and lazy, they made my drink wrong and she refused to remake it or give me a refund. And to make matters worse she was extremely rude. She doesn’t seem to understand her position and lacks the skills and knowledge of the company. I would never spend another penny in this establishment, she also refused to share the bosses contact information but instead told her brother who is the manager or shift supervisor. This place is doomed.
  • RM
    Riah Murry
    Sep 29, 2026
    1.0
    If I could give 0 stars to this location and this company, I would. On July 7th, I ordered a Matcha limeade to give myself a little treat for work. I didn't drink or look at it until I got to work, about a 10 minute drive. I walked in, take a sip of my drink and see a ant in my drink! I was disgusted, absolutely disgusted and instantly nauseous. I immediately called the Dunkin customer service to report the health issue and was redirected several times before I spoke with someone. Eventually, I spoke to Jessica. I told her my situation and she said she'd send it over to the franchise managers because the people she works for couldn't do anything and give them a couple days to respond back to me. I called again on July 14th, spoke to another woman (don't recall her name), and told her my situation. She tells me that someone reached out to me and they closed my ticket. I explained to her I hadn't heard from anyone during the time frame of the last call. She says she'll tell the franchise team and send an email to make sure it gets dealt with and give it a few days. On July 21st, I called again and spoke to Mike and explained how I haven't heard anything from any franchise team and I am pissed off and will to get the health department involved since they have ants in the drinks! He apologized and said I should hear something by Thursday of that week or Thursday of next week. NEVER HEARD SHIT. On top of that, each time I called, they had CLOSED MY TICKET because someone "spoke to me". I never received 1 email or 1 phone call. I wasn't even going to write a review but after looking through my photos in my phone, I got repissed again. Highly disappointed! And really all I wanted was a refund for my drink because I didn't finish it. My case number and here's the pictures and videos I took: CCC10918563
  • DD
    Devonique Dobbs
    Sep 18, 2026
    1.0
    I found a bone in my food. Do not go here then they don’t answer if you try to call and let them know.!!! Terrible customer service.
  • JC
    Joe Claibourn
    Sep 12, 2026
    5.0
    The employees at this location are amazing. They are all very friendly and the more you go, the more they remember who you are. It can be slow at times when there's an unexpected rush, but they do their best. The location is middling; there are a few regular individuals who will ask for money or items outside of the building but I have never seen them be rude to anyone, so politely decline if you wish and move on. The Dunkin employees are great though, the guys always tell me to have a nice day, are clear when they are out of something and offer alternatives, and the store is clean This is inside of the gas station building, so there is no where to sit. It is a carry out only. I use the DD app and my items are always ready and fresh.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 101 N Western Ave, Chicago?

Dunkin' is open Monday through Friday from 5:00 AM to 6:00 PM, and Saturday and Sunday from 6:00 AM to 5:00 PM.

What specialty beverages and treats does Dunkin' currently offer during the holiday season?

During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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