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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(178 reviews)

Business Details

2111 W Division St, Chicago, IL
60622, United States
(847) 257-2933
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2111 W Division St, Chicago, IL
60622, United States

Hours

Monday4:00 AM - 8:00 PM
Tuesday4:00 AM - 8:00 PM
Wednesday4:00 AM - 8:00 PM
Thursday4:00 AM - 8:00 PM
Friday4:00 AM - 8:00 PM
Saturday4:00 AM - 8:00 PM
Sunday4:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2111 W Division St in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
178 reviews
5 stars
88
4 stars
26
3 stars
15
2 stars
9
1 star
40
  • GC
    Grishma Chauhan
    Aug 9, 2026
    1.0
    I have been waiting there for more then 20 min just for a coffee and it was not that busy still no one come to help me. A person name Daniela got my order wrong and she was kinda off rude as well . Worst experiences
  • PP
    Patel Priya
    Aug 9, 2026
    1.0
    I went there for first time on my birthday and it was such a bad and worst experience ever I had and especially Daniela is very rude and not supportive not giving good customer service and i want to order something else but she is not responsive and making my whole day worst.I would prefer to be without meals or coffee but not going there.
  • JL
    Jeesha Lad
    Aug 9, 2026
    1.0
    I would like to report a very serious concern regarding the behavior and management style of Daniela, the manager at this Dunkin’ location. In my experience, Daniela has been extremely rude and disrespectful toward both customers and employees. I have also witnessed situations where customers and employees were treated unfairly and felt that they were being misled or taken advantage of. I believe these concerns should be investigated carefully, particularly regarding the way customers are treated, how employees are treated, and whether proper company policies and procedures are being followed. I am concerned that some actions may be dishonest or inappropriate and could negatively affect both customers and employees. I am submitting this feedback because I believe management should be held accountable for professional and ethical conduct. I respectfully request that Dunkin’ investigate these concerns and take appropriate action if any violations are confirmed.
  • NP
    Nirav Pranami
    Aug 9, 2026
    1.0
    I had a very disappointing experience at this Dunkin, particularly with the store manager. I felt that my concerns were not listened to or handled professionally, and I was very upset by the way I was treated. I also felt that I was treated differently because of my race, which made the experience especially concerning. I was charged twice and, despite that, the drinks I received were poorly made. I would expect a manager to listen to customers, address concerns respectfully, and work toward resolving problems. I hope management takes this feedback seriously and looks into what happened. Based on my experience, I would not recommend this location.
  • JI
    Jelena Ilincic
    Jul 31, 2026
    1.0
    I made a online order today at 10:17 and realized I didn’t sub the whole milk for the oat. I tried calling the store TWICE to modify my drink and got hanged up on, eventually I called from different number and Roheh picked up (not sure if that is his real name, but he answered the phone at 10:20). I asked him to modify my drink and he said that my drink was already been made, when I asked him if he can remake it he said no. Then I ask to speak with the supervisor/manager, he said she is not in and that he is unsure when she is going to be back. I asked him for her contact info and name, he declined giving it to me. When I finally asked so there is no way for me to complain on how you are talking to the customers he responded no. I’ve been coming to this location for 9 month 2-3 times a week and they were always rude and would always be late when making the drinks, but this is unacceptable!!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 2111 W Division St, Chicago?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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