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Dunkin' Zero
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Dunkin'

3.6
(592 reviews)

Business Details

5130 N Broadway St, Chicago, IL
60640, United States
(773) 878-4623
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5130 N Broadway St, Chicago, IL
60640, United States

Hours

Monday4:30 AM - 9:00 PM
Tuesday4:30 AM - 9:00 PM
Wednesday4:30 AM - 9:00 PM
Thursday4:30 AM - 9:00 PM
Friday4:30 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5130 N Broadway St in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
592 reviews
5 stars
272
4 stars
103
3 stars
62
2 stars
38
1 star
117
  • NM
    Nabeela Majid
    5 days ago
    5.0
    Amazing atmosphere, friendly employees great service and deliciously freshly made donuts! I love this location and it's employees thank you so much for making my mornings a lot more sweeter. I enjoy coming here wether it be for my morning pick me up or my evening treat. Thank you uptown Dunkin love ya'll!
  • MC
    Mafer Cordova
    Jun 27, 2026
    2.0
    Today I went to this store, and the lady who was serving customers had a very rude attitude toward everyone while taking their orders. I asked her to scan my app, but she didn't. Even though I repeated that my drink was a medium Fruit Punch Refresher, she charged me for a large. On top of that, while she was making the drinks, she was arguing with another employee. She then left the drinks on the counter without saying anything. There were two orange drinks (Mango Refreshers) and a coffee, but my order was a caramel coffee, a Mango Refresher, and a Fruit Punch Refresher. When I asked her about my drink, which was supposed to be reddish-pink, she rudely told me to check the labels. You seriously need to improve your customer service!!! This was the first time I've had such a terrible experience at this store.👎🏼
  • ST
    Sarswati Tharu
    Jun 16, 2026
    5.0
    Amazing staff great service fast and friendly. These ladies work so hard, I come in every morning religiously and there is not one time that I haven't stepped in to this Dunkin and they aren't trying to get orders to customers. THEY ARE AMAZING! Hard working ladies.
  • AC
    a simple life. (THE R E V O L T CODE)
    Jun 14, 2026
    1.0
    The owner was creepy, and unnecessarily passive aggressive. After placing my order with the apathetic woman working the register he was asking me why I was still standing in the store and asking what else I needed to warrant me being there. I’m how about the drink I paid for?? Weirdo. Not to mention the sanitary conditions in there were incredibly questionable and when I noticed some of the workers weren’t using gloves to handle food I noped out of there so fast. Even under post-apocalyptic conditions I wouldn’t come back here
  • LV
    Linda Van
    Jun 7, 2026
    1.0
    Horrible customer service today. I don't know what's going with management but I'm tired of waiting for the cashiers to FINISH THEIR CONVERSATIONS before they notice others and I are waiting. Today I attempted to order $6 meal deal (2 wraps and medium coffee). I wanted the golden bbq wrap with hashbrowns (last time I saw on their mobile app that there was an option to select that particular wrap). The cashier said no we can't do it and wanted to charge me each wrap separately and coffee. I said no don't worry about it. I'll get it through the app. I HAD NO PROBLEM DOING IT THROUGH THE APP. Should have stuck with app option. I knew they were talking shit though and kept glaring at me. I order through the app and the same cashier was just like what's your name, I said Linda. I told her I was able to order through the app and she PROCEEDED TO SAY oh I'm sorry! I thought and started mumbling... I told her don't worry about it. Everytime I come, minus the Hispanic cashier... yall ladies do not care about communication and respect. Many times you wait for them??? Like you can have a whole team in section but they act like they don't see you? I'm confused. So I have to wait for yall to finish your conversation so I can order great. Management please retrain your staff! Also many of the tables and floor are DIRTY. I almost slipped twice due to them leaving coffee slip with no caution notice!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of the Dunkin' location at 5130 N Broadway St, Chicago?

Dunkin' at 5130 N Broadway St, Chicago is open Monday through Friday from 4:30 AM to 9:00 PM, and on Saturdays and Sundays from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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