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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(383 reviews)

Business Details

1575 S Michigan Ave, Chicago, IL
60605, United States
(312) 447-0951
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1575 S Michigan Ave, Chicago, IL
60605, United States

Hours

Monday5:00 AM - 7:00 PM
Tuesday5:00 AM - 7:00 PM
Wednesday5:00 AM - 7:00 PM
Thursday5:00 AM - 7:00 PM
Friday5:00 AM - 7:00 PM
Saturday5:00 AM - 7:00 PM
Sunday6:00 AM - 7:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1575 S Michigan Ave in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
383 reviews
5 stars
185
4 stars
80
3 stars
31
2 stars
21
1 star
66
  • MA
    MOHAMMAD ABDAH
    Sep 27, 2026
    1.0
    awful customer service the guy there is extremely so rude aggressive like he wants to pick a fight over asking him simply I need an ice coffee with no sugar….god he wants to punch out of simple question .
  • FA
    Flowers Asante
    Sep 19, 2026
    1.0
    If I could give this place ZERO stars, I would. I usually never write reviews, but bro, this happened a few weeks ago and it still pisses me off. Tell me why I ordered an iced chai latte, and when I got it, I noticed there was a ridiculous amount of ice in it. So I asked, “Hey, could you remake it with light ice?” They told me they couldn’t because I was supposed to ask for light ice beforehand. I was like, okay, I didn’t know you guys were going to put THAT much ice in it. Then they tell me it’s an extra $0.50 for light ice. I literally said, “That’s fine, I’ll pay for it.” So why are we still arguing??? The girl was incredibly rude and kept going back and forth with me, saying, “We can’t waste product.” GIRL. I AM THE ONE WHO BOUGHT THE PRODUCT. I paid with my own money. What do you mean you “can’t waste product”??? I’m literally willing to pay for the light ice. I’m not asking you to give me another free drink. After going back and forth, she finally took the drink from me, but instead of actually remaking it, she literally just took some of the ice out. And because of that, the cold foam was basically gone and the drink was just a mess. The whole interaction was completely unnecessary. If I’m paying for something and I politely ask for it to be remade, especially when I’m willing to PAY the extra charge, why am I being treated like I’m asking for something unreasonable? I’m honestly more pissed that I didn’t ask for a refund because I absolutely should have. Worst Dunkin’ experience I’ve ever had. Never again.
  • DS
    Darien Snavely
    Aug 14, 2026
    5.0
    Fast good service.
  • HH
    Hamad H
    Aug 5, 2026
    1.0
    This is the only Dunkin location that charges extra for less ice. Won’t be coming here for my daily morning run of coffee anymore.
  • AP
    Ap Patel
    Jun 29, 2026
    1.0
    They don’t take redeem rewards and bad customer service

Brand Certified Facts from Dunkin'

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Certified October 04, 2026Yext Knowledge Graph
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