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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(453 reviews)

Business Details

7578 N Western Ave, Chicago, IL
60645, United States
(773) 274-7800
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7578 N Western Ave, Chicago, IL
60645, United States

Hours

Monday4:30 AM - 11:00 PM
Tuesday4:30 AM - 11:00 PM
Wednesday4:30 AM - 11:00 PM
Thursday4:30 AM - 11:00 PM
Friday4:30 AM - 11:00 PM
Saturday4:30 AM - 11:00 PM
Sunday4:30 AM - 11:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 7578 N Western Ave in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.3
453 reviews
5 stars
178
4 stars
69
3 stars
45
2 stars
25
1 star
136
  • AR
    Andrea Raf
    5 days ago
    1.0
    Chaos and disorganization. As someone with a background in hospitality, I was very surprised watching the workers attempting to handle customers and to get orders out. They don't watch out for one another which is alarming in an environment with hot drinks and foods. Someone is bound to.get badly burned. I also found the staff to be rude and this should deter repeat customers. I won't be back.
  • AR
    Abigail R
    Aug 10, 2026
    1.0
    This is not the first time I experience this with the workers from the afternoon/noon time, first off all today I went and I decided to do drive thru because it’s supposed to be fast way and because I was in a rush. But it took me 20 minutes waiting in line, the worker couldn’t hear me I had to repeat my order 3 times but she still couldn’t hear, so I left. The first time with the same workers they took for ever, they made my drinks wrong and still told me to go park and wait for them to bring out my drinks. After that I had also ordered a dozen of donuts and the guy brought out the donuts to me thrown in the box with the chocolate on the box. And so I was mad because they weren’t giving me nothing for free I was paying for the stuff for them to still treat me like that, so I decided to get down and tell them if they could switch my donuts to different ones because they had thrown my donuts and made them smush. The guy who took my order switched my donuts but when I was leaving a lady who worked there with her hair colored purple or green told the guy you should have not even gave her new donuts.!!! Disappointing. I decided to leave and not argue but overall this was disappointing and I am extremely disappointed in these workers.
  • HH
    Hugh Heffy
    Aug 9, 2026
    1.0
    Something wrong with the servers. Make the worst egg n cheese croissant. Croissant is like overcooked. Egg didn’t even taste real. It felt fake. It was cold uncooked. This happened for the third time and that’s why I decided to leave feedback. Today August 9,2026 around 12pm is when I purchased my order. Management should look into the workers at this shift. They seem to not have been able to keep up with customer demands and did a horrible job. It took me 25 minutes to get an egg n cheese croissant just to throw it in garbage. Never going there again.
  • NB
    Nikki Barber
    Jul 31, 2026
    1.0
    I had a racist experience at this Dunkin' Donuts the cashier Marisol said that my people feel entitled over her giving me nine munchkins and I asked for my tenth she also stated that she doesn't care about customer service and she act like she acts the other employee also stated what she said was racist and she was being very disrespectful she didn't apologize and don't want to give me a receipt so I'm writing this for AA they don't respect us at this store so don't buy from this store or you will be entitled and also their was a long piece of hair in my mangonada that I had to have replaced because her hair is hanging and not in a hat horrific experience!
  • JF
    Jaz Farris
    Jul 30, 2026
    1.0
    At 6 am today morning Marisol was very rude and disrespectful as I quote she said “You People feel entitled”. As an African American Woman yes I took it offensive because what U mean U people I was confused. All this because I told her I’m missing a donut. She messed my drink up and had it to be remade 3 times. It was a piece of hair in one of my drinks. The whole experience was ridiculous and unnecessary!!!! I called and left a message

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 7578 N Western Ave in Chicago?

Dunkin' is open daily from 4:30 AM to 11:00 PM at this location.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, Dunkin' at this location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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