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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(661 reviews)

Business Details

2337 N Cicero Ave, Chicago, IL
60639, United States
(773) 237-1300
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2337 N Cicero Ave, Chicago, IL
60639, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2337 N Cicero Ave in Chicago, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
661 reviews
5 stars
357
4 stars
104
3 stars
62
2 stars
26
1 star
112
  • IT
    Iann Trigueros
    5 days ago
    2.0
    I usually have a good experience at this location but this is unacceptable. This is supposed to be my top slice…
  • IR
    isaiah rivera
    Jun 30, 2026
    5.0
    The screen was updating but when it finished, with only one person in the back, our order finished pretty quickly.
  • GG
    gerpes gernice
    Jun 28, 2026
    1.0
    I am an avid lifelong customer of DD and this was by far my worst experience ever. Came to this location because I was taking my wife to work and it was on the way. It’s not my normal location. Came to an empty drive thru and I also placed an online order thru the mobile app. Waited 5 minutes for someone to answer me at the speaker and then upon getting to the window, I saw the entire staff standing around not doing anything yet my order wasn’t ready. I was told to drive up to the door to wait for my coffee mind you I only order a black iced coffee , nothing special. I waited for 10 minutes before reversing and was met by a kid who just looked at me confused and didn’t know what was going on and then I find out my drink was just sitting there with the ice completely melted. When I asked why I never received my coffee while the staff was just standing around doing nothing, I was met with laughs and they preceded to shut the window on me. The kid In question was hispanic with blond hi-lights and a piercing on his cheek. Terrible customer service. Do better. Do yourself a favor and avoid this location at all costs. Poorly run on Sundays.
  • SG
    Stephany G
    Jun 18, 2026
    1.0
    Came in Thursday Afternoon for a coffee, STRAIGHT EXPRESO. N extra flavor was asked for n paid for. HIRE BETTER EFFICIENT N POSITIVE ATTITUDE PEOPLE!!
  • AM
    Ariana Moscosa
    May 26, 2026
    1.0
    I’ve been a loyal and regular customer at this Dunkin’ location for years since it’s the closest one to my home, and Dunkin’ is honestly the place I purchase from the most. I visit constantly and understand their less ice less liquid policy for this location. However, my experience with an employee named Ruben last Thursday night was extremely humiliating. At around 10:10 PM, I ordered a matcha and politely asked for light ice because I wasn’t planning to drink it until the next morning and didn’t want it watered down. Instead, the drink was filled completely with ice from top to bottom. I wouldn’t mind it but I honestly wasn’t planning on drinking it until the next day I normally never return drinks, but when my friend drove us back through the drive-thru to politely explain the issue, this was also after we had seen Ruben have an interaction with the car in front of us that seemed tense, and we honestly thought something might have happened because it seemed like he took his frustration out on us too. Ruben immediately had an attitude through his facial expression and tone of voice. He took the untouched drink, dumped out the ice near the sink area, added a small amount of milk, and handed it back to us less than halfway full while it still contained ice. He then slammed the drive-thru window shut and walked away before I could even finish saying “excuse me.” There were no cars behind us, and the interaction felt dismissive, humiliating, and unnecessarily rude. I honestly left feeling upset and frustrated afterward. The next day, I returned to speak with the assistant manager and even brought the drink exactly as it had been handed back to me in which I provided an image on the drink that exactly how it was handed to me. I truly hope management looks further into this situation and reviews the interaction from that night Thursday 21, from 10:00 PM and 10:30 PM while we were in a gray truck, because the customer service we received from him was unacceptable. When I later spoke with the assistant manager about the situation, she informed me that there had been multiple complaints regarding Ruben. In fact, it did not take much description from me for her to immediately identify who I was referring to, which made the situation even more concerning to hear as a longtime customer. (The picture was taken after the ice melted)

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2337 N Cicero Ave, Chicago, IL?

Dunkin' at 2337 N Cicero Ave is open 24 hours a day, seven days a week.

What types of meals are served at this Dunkin' location?

This Dunkin' location serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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