NG
Nanïe Lovë Garcia
Oct 1, 2026
Acabo de comprar un café helado con caramelo y crema. Era más leche que café. Helloooo, para eso voy a comprar café, no leche. De verdad tienen que poner gente que sepan prepararlo
FM
felicia marie
Sep 29, 2026
usually go every morning before work and it all depends on whose working if my coffee is right. today they took 3 people.to get my 2 coffees and make sure kt was right and they were not. I ordered a pumpkin creme cold brew and a iced caramel coffee extra cream extra liquid sugar and BOTH were incorrect. the cold brew was iced coffee with pumpkin and the caramel coffee barely had cream and reg sugar... id like a refund
Want to give a special shout-out to this Dunkin’ Donuts because the customer service here is truly excellent. I come here every morning, and I’m always impressed by how friendly, professional, and welcoming the entire staff is.
The facility is always clean, and the bathrooms are consistently kept clean as well. The gentleman who keeps the facility clean is always working hard to make sure everything is taken care of.
I’ve also read some of the reviews, and honestly, it’s disappointing to see negative comments about employees who I know are very nice and professional. I pay very close attention to customer service, and I’ve personally sat here and watched how the staff interacts with customers. From what I have seen, they work hard, treat people respectfully, and provide excellent service.
I also want to personally recognize Mina, the assistant manager; Jessica, the store manager; Raul; Evie, the main chef; and Karen. They are all excellent workers who consistently provide great customer service.
I’m very particular about customer service, and when I say a team is doing an excellent job, I truly mean it. This team is awesome, and they deserve to be recognized and appreciated for the hard work they do every day! 👏❤️🍩 I even posted a video because I wanted people to see for themselves the kind of service and atmosphere I experience when I come here. I’ve spent a lot of time and money at this location because I choose to come here, and overall I’m very happy with my experience. Keep up the great work! 🍩☕️
Horrible service! Went in today to get two ice coffees and they gave me hot coffees instead. They are not paying attention on their orders. The employees are always talking instead of working on orders. They told me they would correct my order and they messed them up again! Gave me a caramel ice coffee and another hot coffees instead. I got frustrated because they made me wait in the parking lot and no one came after 15 mins. I went into the store and complained about the order and they said I was being rude. But they were messing up the order back to back. How hard is it two ice coffees. The manager, said I would be charge for another one since they fail to put it on my first order. But it was their mistake for adding a one ice coffee and hot coffee. So I ask them to give me a receipt and they fail to do that too. This is badly run and the employees lack work ethic, I have been going for years and they do this every time. Do not go there.
This location needs to be revised. staff is always walking around doing nothing while long lines and waiting for anything and your order finally comes out it's not best quality and to top it off the inside is never kept clean idk why they are well staffed chatting but not working