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Brand Certified

Chipotle Mexican Grill

3.6
(494 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
3312 N Western Ave, Chicago, IL
60618, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 3312 N Western Ave in Chicago, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.6
494 reviews
5 stars
222
4 stars
92
3 stars
51
2 stars
26
1 star
103
  • MR
    Melody Rivera
    Aug 3, 2026
    1.0
    After ordering in the app for some odd reason the promotion for the free chips wouldn’t go through. The reward read that all I needed was a $5 or more purchase but it took the chips off & didn’t make it apart of my order. I just decided to explain what happen when I picked up. Team member Ore was very rude & had no customer service skills whatsoever. He threw the bag of chips on the counter & walked away as if I did him wrong in someway. As a service industry employee myself I was very taken back. Even his own coworker said that was rude as I walked away. I got my food & it was unusually a smaller portion then I have gotten in previous orders from this same location. But when I went back into the restaurant to get his name he would NOT tell me his name. The GM Remiro was kind enough to step in & apologize for the his poor service, gave me the guys name & handed me his business card. This location can do without the service of Mr. Ore. He acted as if he had done nothing wrong but yet wouldn’t give me his name. I’ll probably never order from this location again because of my experience with this rude, unkind & unprofessional employee. My younger self would of handled this experience a lot differently however, I hope this review reaches the proper people in the corporate office.
  • MW
    Micah Wong
    Jul 21, 2026
    1.0
    Update your hours because you guys do not in fact open at 10am
  • MM
    Maeve Miller
    May 26, 2026
    1.0
    Always open 15 minutes late
  • KB
    Kat Baptista
    May 21, 2026
    1.0
    The fact that I paid $20+ for this piece of crap (double wrapped) that falls apart is so disappointing. Watch a fricken YouTube tutorial on how to wrap burritos because this is the most pointless thing ever. Do better.
  • BL
    Betty L
    May 12, 2026
    1.0
    They’re never open on time anymore. Figure it out. Restaurant opens: 10:00 Doors opened: 10:09 Online order (“ready at 10:00”): 10:17

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 16, 2026Yext Knowledge Graph
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