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Brand Certified

Chipotle Mexican Grill

3.8
(471 reviews)

Business Details

233 W Lake St, Chicago, IL
60606, United States
(312) 263-6230

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
233 W Lake St, Chicago, IL
60606, United States

Hours

Monday10:30 AM - 6:00 PM
Tuesday10:30 AM - 6:00 PM
Wednesday10:30 AM - 6:00 PM
Thursday10:30 AM - 6:00 PM
Friday10:30 AM - 6:00 PM
Saturday10:45 AM - 4:00 PM
SundayClosed

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 233 W Lake St in Chicago, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.8
471 reviews
5 stars
200
4 stars
126
3 stars
57
2 stars
20
1 star
68
  • MM
    Mr. MG
    May 18, 2026
    3.0
    I am a frequent patron and big fan of this Chipotle that despite my change in commute I still find myself going out of my way to visit this location. The workers are friendly, quick, and welcoming. However, there was an incident that happened this past week that I couldn’t shake off and I felt inclined to write about. I walked into the store while it was relatively empty besides a couple behind me as I approached the counter. I saw less than a few portions left of steak, and since i caught the store while they weren’t super busy I thought I’d ask the employee on the line if it was possible for me to wait for fresher steak. She then went and politely asked the cook for steak so she could give me a specific waiting time. He responds by slamming his hands on the counter and shouts something unintelligible at her. She says something like “the customer was wondering” and he shakes his head and ignores her then goes back to whatever he was doing before. I was taken aback just as the people behind me were. The employee then comes back and apologizes for his outburst! An outburst that shouldn’t have taken place to begin with. Not only did I feel bad for this employee, I felt disrespected myself because he was inadvertently disrespecting me since it was my question. It’s not like im going to be boycotting this Chipotle because of that but it really left a bad taste in my mouth. Hostility is always a no go in any workplace but especially not in front of patrons. I understand that things can get hectic and complicated, but there was no need for him to get short with someone who is consistently polite to me every time I visit just because they asked a question. That’s all.
  • SM
    s m
    Mar 31, 2026
    2.0
    i walked in to place an order and was the only person in line i was greeted by a young african american girl with glasses and she was rushing me the entire time i couldn’t even finish my sentences, i had to tell her slow down that ill get to the other ingredients in a second. i was checked out by assuming the manager who was more respectful but they need to understand that not every customer appreciates being rushed and employees need more control of their attitudes and emotions
  • SL
    Sonia-Rose Lyle
    Mar 20, 2026
    5.0
    My order was ready before I arrived. Staff was welcoming and helpful. Burrito bowl was delicious and filling. Chips and guacamole were tasty. 👍🏼
  • DS
    Dennis S
    Mar 19, 2026
    1.0
    Extremely stingy on the bowls.. asked for extra steak and the guys give me two more pieces.. literally! Even after telling him that I would pay for the extra steak.
  • JS
    J St
    Mar 11, 2026
    5.0
    Places a mobile order and both were correct. Very generous portions, friendly staff, clean location. I would recommend and go back in the future.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Franklin offer?

Chipotle Franklin offers Mexican fast-casual cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced real ingredients.

What are the operating hours of Chipotle Mexican Grill Franklin?

Open Monday to Friday from 10:30 AM to 6:00 PM, Saturday from 10:45 AM to 4:00 PM, and closed on Sundays.

Brand Certified Facts from Chipotle Mexican Grill

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