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Brand Certified

Chipotle Mexican Grill

4.1
(1,468 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
316 N Michigan Ave, Chicago, IL
60601, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 316 N Michigan Ave in Chicago, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

4.1
1,468 reviews
5 stars
744
4 stars
388
3 stars
152
2 stars
51
1 star
133
  • AR
    Antonio Reed
    Aug 4, 2026
    1.0
    On 08/04 at approximately 12:05PM I went into Chipotle expecting a normal, lovely experience. However I was faced with racial discrimination. I ran into a problem with my order and the staff refused to help me. I didn’t get her name but the girl “assisting me,” attending to white patrons only apparently. It was a very disheartening and weird experience. I’ve never been treated in such a manner at any Chipotle. The place is dirty, the staff is rude, overall terrible time
  • SW
    Simone Williams
    Aug 2, 2026
    1.0
    One of the worst Chipotle’s I have ever been to. There was a wait for beans and chicken, ordered 2 small sodas only to find that the only options for soda were Fanta or root beer. Nothing else was working. When we asked about it was told it ‘would be fixed shortly’. It wasn’t. The floor was absolutely filthy as was the table we were sitting at. Garbage overflowing.
  • BB
    B
    Aug 2, 2026
    2.0
    I gave it a second chance, but sadly it was the same story. The store was dirty, the staff seemed to be putting in the absolute minimum effort, and my food was left sitting about two feet away on a grubby counter, as if customers are expected to perform a stretching exercise just to collect it after paying. I’ve now seen this happen twice in a week. A clean counter and handing food directly to customers doesn’t seem like too much to ask. That’s enough for me—I’m moving on from Chipotle.
  • SW
    Stephanie Wolff
    Jul 31, 2026
    1.0
    The young skinny Hispanic kid was the sweetest behind the counter and keeping his cool the entire time. The rest of the crew were complete jerks. The lobby was absolute trash, with 6 employees behind the counter during a slower time. It was crazy the disrespect the crew had, and how dirty this chipotle was. Definitely wouldnt recommend this location.
  • SJ
    Sankalp Jain
    Jul 26, 2026
    1.0
    Dear Chipotle team, I ordered a Chipotle burrito bowl here and literally everything tasted artificial and like plastic. From rice, to sofritas to cheese everything artificial and weirdly bad. Also their new employees have no idea in food management or may have not received the training as they serve the non veg food and keep touching the vegetarian ladles on non veg food creating cross contamination. Please this is concerning and kindling look into it.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 316 N Michigan Ave?

Chipotle at 316 N Michigan Ave is open daily from 10:30 AM to 10:00 PM.

Does Chipotle at Michigan & Wacker offer pickup and delivery services?

Yes, this Chipotle location offers both in-store pickup and delivery services.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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