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Brand Certified

Chipotle Mexican Grill

3.5
(640 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
1166 N State St, Chicago, IL
60610, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 1166 N State St in Chicago, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.5
640 reviews
5 stars
260
4 stars
145
3 stars
53
2 stars
39
1 star
143
  • TT
    Tamir T
    Sep 27, 2026
    5.0
    Super attentive staff and always on time when I pick my order up. Thank you!
  • SP
    Sam parmelee
    Sep 2, 2026
    1.0
    Bad burrito wrapper
  • SI
    Syed Irfan
    Aug 28, 2026
    1.0
    I don’t know why there kitchen is so lazy what they do inside always delays online orders
  • ES
    EMMA SPRING
    Aug 20, 2026
    1.0
    Manager rude & they are constantly out of everything. They rush through your order and get things wrong. Horrible customer service and I won’t be returning.
  • AM
    Alejandro Munoz
    Aug 1, 2026
    1.0
    This is my fourth time visiting this location, and unfortunately, each visit has been disappointing. I don’t usually have negative experiences at Chipotle locations but this one has consistently had some of the worst customer service I’ve encountered. Todays visit was by far the most unpleasant. From the moment I started placing my order, the employee assisting me had a rude and dismissive attitude. I wish I had asked for his name, but the issue wasn’t limited to just one employee. The cashier also behaved in an equally unprofessional manner. I rarely take the time to write feedback but I felt this experience needed to be reported in hopes that it leads to improvement. Throughout the ordering process, the employees were not polite or attentive. They appeared more interested in doing other things than listening to customers, and I noticed they treated other customers in a similar way. The most upsetting part happened when I was checking out. I asked a simple question to confirm whether the total was correct because I usually pay a different amount for my order. Instead of answering professionally, both employees laughed and responded in a sarcastic and disrespectful manner, making me feel as though I was foolish for asking a simple question. When I explained that I only wanted to confirm the price, they continued laughing, shaking their heads, and making unnecessary sarcastic remarks as I was leaving. No customer should be made to feel embarrassed or disrespected for asking a reasonable question. Customer service should be welcoming, respectful, and professional regardless of how busy the restaurant may be. I sincerely hope that the store manager or someone in upper management takes this complaint seriously, reviews what happened and provides the appropriate coaching or training to the staff. This location has consistently provided poor customer service and I hope meaningful changes are made so future customers have a much better experience. This experience completely ruined my afternoon and I left feeling disappointed and disrespected.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 1166 N State St offer?

Chipotle Division offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill on Division Street?

Chipotle Division is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 04, 2026Yext Knowledge Graph
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