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Brand Certified

Chipotle Mexican Grill

3.7
(1,011 reviews)

Business Details

8 E Madison St, Chicago, IL
60602, United States
(312) 629-3662

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
8 E Madison St, Chicago, IL
60602, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 8:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 8 E Madison St in Chicago, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.7
1,011 reviews
5 stars
444
4 stars
229
3 stars
126
2 stars
63
1 star
149
  • ZZ
    Zoya
    3 days ago
    1.0
    This was one of the worst experiences I’ve had. When a customer specifically says they do not eat meat and orders a vegetarian meal, the staff needs to be much more careful, especially because people may have dietary restrictions, allergies, or religious reasons for avoiding certain foods. I ordered a veggie bowl, but the employee used the same gloves while handling both vegetarian and non-vegetarian food. While preparing another customer’s chicken order, some chicken fell down, and she picked it up and threw it away. Immediately afterward, when it was my turn, she continued using the same gloves to prepare my vegetarian bowl. This is completely unacceptable. If a customer clearly asks for a vegetarian meal, basic precautions should be taken to avoid cross-contamination. Staff should change their gloves before handling vegetarian food. I was extremely disappointed with this experience and hope the management takes this seriously.
  • AE
    Angel Principe E.
    Sep 27, 2026
    2.0
    Todo rico pero la atención de las personas es pésima
  • PK
    Phouthong Keopraseuth
    Sep 4, 2026
    1.0
    Very disappointed. We were here on Friday night 09/04/26. And one of the staff was cleaning with the bloom and dustpan. So she didn’t changing her glove while making us order very disgusting never coming back here again ewww.
  • MK
    Minjee Kim
    Sep 2, 2026
    1.0
    완전 최악최악최악. 9월 1일 오후 2시 30분경에 근무한 여자 직원들 서비스 최악이었습니다. 일하면서 F word는 기본이고, 가게는 더럽고. 제 음식 사진을보세요. 고기랑 과카몰리 추가한거에요. 양 실화냐고요. 처음가보는거였는데, 안넣어준 재료도 많습니다^^ 제말이 ‘안들린다’고 하면서요. 추가금은 다받음. 제발 다른지점가세요.
  • CM
    Cecilia Medina
    Aug 30, 2026
    2.0
    The place lacks of cleanliness, trash and liquids spilled all over the floor and bathroom the same. Nobody pays attention that a slippery floor is a risk for customers. There are no options for customers that don’t like spicy food, everything has jalapeños. We ordered 3 burritos and throw them away as all ingredients were spicy. I don’t recommend Chipotle and urge owners to comply for laws and regulations

Brand Certified Facts from Chipotle Mexican Grill

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Certified October 04, 2026Yext Knowledge Graph
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