CAVA

Reviews

• JL

  Jeff Lewis

  4 days ago
  5.0
  Delicious, and we did not encounter any of the issues others have mentioned about bowls not being filled :)
• MG

  Matt G

  6 days ago
  1.0
  Thanks for the fatty chicken, vegetable stems, and brown avocado
• AH

  Annette H

  Sep 27, 2026
  3.0
  Although the food was really good and the worker who helped us make our order was great some of the workers behind them were extremely unprofessional. One guy in the back wearing a different shirt (maybe managerial or something) was casually talking and using the R -word. It was so shocking and so rude and I honestly couldn’t imagine that being okay in any setting especially while working in front of customers. Really disappointing to see and hear :(
• RJ

  Rowan Quinain, Jr.

  Sep 21, 2026
  2.0
  I've avoided doing this for a while but today's experience at this CAVA location has soured me greatly on the business as a whole which has been building up for the past year that I've been patronizing this business. I have tried to be as understanding as possible but after physically watching the process of my order being prepared today, I do not think that this is something I care to sit on for much longer. I do not eat a big lunch; at most, I will order between 1 to 3 helpings of CAVA's pita chips which gets me through the day. CAVA's pita chips are sublime no matter which location I've been to and Streeterville is no different. However, I noticed that whenever I order pita chips from this location through the app, my order is never prepared on time. Usually, it's about 1-2 minutes late from the pickup time. Not a huge deal. Genuinely, I do not mind a couple of minutes of lateness in the grand scheme of things, especially considering the lunch rush, and I usually just deal with it. The last time I ordered, I ordered just one helping of the new Harissa BBQ pita chips and arrived about 5 minutes early. This time, I did not get my singular order of pita chips until about 5 minutes late. Okay... a bit later than I'm used to, but still, not a huge issue. I would adjust for next time and arrive at or later than the pickup time. Today, I ordered 3 orders of the Harissa BBQ pita chips at 1:47PM and arrived at my scheduled pick-up time at 1:55PM. A worker asked if I was here for pickup and I provided my name. She said it would be ready in just a bit. I wait patiently right in front of the pickup counter as 5 minutes pass. I watch a different worker prepare several orders of the Harissa BBQ chips, thinking 3 of those surely must be mine. None of them were mine. After that order was prepared, I wait for someone to start preparing my chips. My order had still been on the kitchen display system this entire time as I watched other orders being prepared and delivered in front of me. After about 10 minutes of waiting, my order disappeared from the screen. I still had not received my chips. I saw the Assistant General Manager pop up behind the pick-up window and he asked if I needed help. I said I was still waiting for my pita chips. He went to a different prep table to check on them but did not give an estimate of when they'd be ready. Another worker came up and asked if I was being helped. I said I think so, but I was still waiting for my pita chips. Another 5 minutes later, I finally see some pita chips being brought back to the prep table where I had seen the previous order of Harissa BBQ pita chips being prepared earlier. The workers quickly seasoned the chips and just like that, I had my chips. After 15 minutes of waiting (verified by the text screenshot attached), my order had finally been remembered and was prepared within 30 second. For something as simple as pita chips, I do not think I'm offbase to say that the constant lateness of something that I was visibly able to confirm take about 30 seconds to prepare is unacceptable. I have the utmost respect and grace for food service workers especially during a busy lunch period, but objectively, my order was simply just forgotten/neglected today as I watched workers ignore it on the KDS and not action it until the Assistant General Manager happened to appear in front of me, especially when it really should have already been ready when I got there. I have tried arriving early, on time, late... it seems to not matter as only my in-person prompting of my pick-up order seems to be the only thing that initiates the process of preparation. That being said, again, the food at CAVA is delicious. But for someone like me who simply wants a basic order of chips every now and then, I don't think it's worth the experience of waiting 15+ minutes when I can just go to a different restaurant and have more food delivered in a shorter amount of time.
• LH

  Lizette Hadou

  Sep 15, 2026
  1.0
  Honestly, I’m very disappointed with my experience at CAVA today. I ordered the Salmon + Yogurt Dill bowl and paid $18, but the bowl I received was barely half full and the piece of salmon was extremely small. What frustrated me most was the huge difference between what’s shown on CAVA’s website and what I actually received. The website shows a full bowl with a large piece of salmon, while mine looked nothing like that. I asked about the portion size and was told that this is now the “new standard.” If that’s the case, CAVA really needs to update its photos because customers shouldn’t pay $18 expecting what’s advertised and receive significantly less. Is CAVA becoming the new Chipotle? Prices keep going up while portions keep getting smaller. Definitely did not feel like I got my money’s worth today. Very disappointing.

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