The idea for Ancient Grounds sparked a couple years ago when we were just old friends meeting up over a cup of coffee. The main topic was if we started our own shop, what would it be? Could we stand out amongst the Windy City brewing community. What would the setting feel like walking in for the first time? We left that day with not just an idea, but a purpose to fulfill.
Our primary purpose is to build community through good coffee, good food with great friends. Our concept is to focus on quality blends with an inviting aroma and unmatched taste to leave every person with a smile.
Our desire is to bring to the neighborhood a cuisine that will intrigue connoisseurs with elevated coffee, and delectable sandwiches.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.