We're Sharks Fish & Chicken and we're a local restaurant here in Chicago Heights, IL. We believe in fresh and simple cooking your way every day, offering dine-in, delivery options, and family combo meals. We started this business with a love for cooking and great customer service. We're looking forward to growing our business to continue to serve Chicago Heights and the surrounding communities. We'd like to personally invite you to stop in today for shrimp, wings, chicken, catfish, and more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.