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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(270 reviews)

Business Details

(708) 852-0950
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
120 North Halsted Street, Chicago Heights, IL
60411, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 120 North Halsted Street in Chicago Heights, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.3
270 reviews
5 stars
104
4 stars
46
3 stars
31
2 stars
9
1 star
80
  • LT
    laborah T
    Jun 28, 2026
    1.0
    If I can give them less than one star, I would. This dunkin' is a poor representation of the company. If I was Dunkin', I would ask him to disassociate the name from their facility. The entire staff is rude. My coffee was made wrong and I was trying to explain to them that it was made wrong. And the man who work the register still charged my card and they wouldn't even try to fix it. I told him my coffee was wrong. He kept saying we don't do light or easy milk. But that's not what they said when I placed the order, he most definitely should be working in the back where he doesn't have to interact with customers he does not have the right attitude to engage with any customer. The entire facility smells like a bag of onions just hot and musty in there.. I could see people touching their mouths, scratch their head, touch their clothes and not wash their hands or changing their gloves.. There was even a worker who came straight from outside and started fixing someone's coffee. I absolutely will never return to this Dunkin ever again. 10 out of 10 will never recommend.
  • CG
    Claudia Gutierrez
    Jun 13, 2026
    1.0
    Used my app for a free sandwich and they still charged me. They never make my coffee correctly. Terrible service.
  • MK
    Ms Kesha
    Jun 13, 2026
    1.0
    The customer service is horrible at this location as well as they are selling stale donuts and try to give them to you warmed up thinking you wouldn't know
  • BY
    Bilal Yasin
    Jun 1, 2026
    1.0
    They Charge almost $1 more for coffee than other locations.
  • JJ
    Jay
    May 11, 2026
    1.0
    Twice now I have gone here to order a coffee and it has basically been flavored iced milk. If there's any coffee in it at all, it is just a dash and hardly detectable. I'm starting to think i have to order it black every time to be sure I'm getting coffee when I need it. The food is always great, though.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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