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McDonald's

3.2
(1,466 reviews)

Business Details

12 W Lincoln, Charleston, IL
61920, United States
(217) 348-0215
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12 W Lincoln, Charleston, IL
61920, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12 W Lincoln in Charleston, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,466 reviews
5 stars
428
4 stars
279
3 stars
294
2 stars
130
1 star
335
  • DK
    Damiyen Kuykendall
    Oct 26, 2026
    1.0
    Placed an online order and got back to find this in the nuggets we have gotten. My standards continue to get lower and lower for this McDonald’s.
  • LL
    Lisa Landacre
    Oct 25, 2026
    5.0
    I've been into this location when their peaceful and I have been here when they are super busy either way I have had a great experience they are so busy today but the workers are all doing a great job staying patient and trying to make sure that everything is going good
  • NJ
    Noah James
    Oct 21, 2026
    2.0
    The food is fine, its the chain McDonald's food you get from anywhere else. However, the people behind the counter aren't so cookie cutter. I ordered food for my girlfriend on the app, pressed im here, gave her the code, however when it came time for her to pick it up, apparently you need the phone it was ordered with to pick it up, a rule I've never run into before. Now I've been to this McDonald's plenty of times, and some staff are very understanding, but whoever the short, blonde manager on Wednesdays are was rude and dismissive. I tried to cancel my order (which I'm fairly certain cancels at the end of the day if you dont pick it up) but they dont ever pick up. Its 7$, but this happens every time where there's some reason why the breakfast options are unable to be retrieved at the store
  • MS
    Miley Shae
    Oct 20, 2026
    1.0
    I went and bought a drink, and they had none but kept letting people buy drinks just for them to not get any. Very poor service, mattoon is better!
  • AP
    A P
    Oct 11, 2026
    4.0
    Average McDonald’s experience overall with decent food quality, but inconsistent and often lengthy drive through times. Breakfast usually good, but regular menu items are hit or miss with freshness and quality. Only McDonald’s in Charleston so you may want to try McHughs next door for local variety of fast food option.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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