Brick House Bar And Grill - Our Casual Fine Dining Restaurant With Warm Earth Tones, Décor & A Menu Designed To Touch All Palates By Providing Traditional American Cuisine From The Finest Cuts Of Beef In The Midwest To The Freshest Catch From The Gulf Of Mexico. Enjoy Your Favorite Beverage In Our Sleek Ultra Lounge Which Features A 12 Draft Beer Tower, 9 Flat Screen TVs, Live Entertainment, Video Gaming, Outdoor Patio Dining & Firepit! If An Event Is On Your Agenda, We Offer The Finest Ballroom, Meeting Space & Custom Menus With Truly Memorable Cuisine!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.