Jimmy John's

Reviews

• NS

  nuzhat chalisa (starshine)

  5 days ago
  1.0
  The store has pathetic Service I ordered a sandwich toasted with Diet Coke, and my sandwich was not toasted in my Coke was a cherry Coke, which I hate. This has happened to me several times with this specific store where I have requested to eat sandwich and the sandwich is not toasted. I only find it out when I go back to my office and start eating. The cherry Kokhka had to throw away because I don’t like it at all and I had ordered Diet Coke. The staff really needs to be trained. It’s not just the cost, but the time wasted
• WM

  Wes Meister

  Aug 2, 2026
  2.0
  Ordered a bag of jalapeno chips and got the wrong ones
• IL

  Ian Loudermilk

  Jul 16, 2026
  1.0
  Went to the drive thru, spoke into the speaker and clearly and like I would at any normal drive thru. I asked for 3 sandwiches, each to be the "GIANT" size and I only got 2 of them that size and one regular. Now I only paid for that because they put it into the ticket wrong so it’s whatever… Also asked for and paid for a chocolate chip cookie for my little sister, (she has food issues but that’s something she eats and I want to be feel included)… anyways right away I noticed one sandwich wasn’t giant, but looked at the receipt and saw they only charged me for 2 giant, 1 regular so it’s whatever I’ll deal with it… however I didn’t think to inspect the bag to make sure the cookie was in there. I mean, I work in the service industry and I get it, there’s times things go wrong. However I was the ONLY car there and the person on the other end of the microphone kept having me repeat myself. Of course I did, clearly and audibly because again, I work service industry so I get it. I just don’t see how this is good business. I get if you’re busy, or if someone is new. However there were only the few workers in there and then me at the drive thru with a very simple order. I mean their sandwiches are PRE-SET like not custom, or at least I didn’t ask to have anything customized on it. I mean some people might see this as complaining too much, but it was a simple order, with only one customer there (me) and multiple workers… what a poor way to run a business honestly. ALSO, they didn’t even cut my giant sandwiches in half… EVERY JJ I have been to has cut them in half. You know what? Shame on them…
• KM

  K My

  Jul 11, 2026
  4.0
  A little slow but maybe workers called off ?
• MA

  Mensah Almighty

  Jun 7, 2026
  4.0
  Jimmy John’s has very great hard working employees who are very nice and helpful assisting customers. The sandwiches here are freshly prepared and made plus they also have gyro sandwiches as well. You can customize your sandwiches just the way you want it and the dine in area of this restaurant is very nice and clean from the tables to the polished floors. Overall experience was great with no complaints at all.