Fresh International Market was started in 2012 Lansing, Michigan by Bowen Kou. Bowen and his team are a bunch of dedicated guys who wish to bring vibrant life style and the BEST authentic flavor to their community. Til now, 6 stores are serving our communities across the US and are still expanding. The goal for FIM is simple: Be the best destination for global flavors in town without VISA!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.