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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(190 reviews)

Business Details

(847) 353-1363
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Buffalo Grove, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1165 Mchenry Rd, Buffalo Grove, IL
60089, United States

Hours

Monday5:00 AM - 9:00 PM
Tuesday5:00 AM - 9:00 PM
Wednesday5:00 AM - 9:00 PM
Thursday5:00 AM - 9:00 PM
Friday5:00 AM - 9:00 PM
Saturday5:00 AM - 9:00 PM
Sunday5:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 1165 Mchenry Rd in Buffalo Grove, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.6
190 reviews
5 stars
101
4 stars
18
3 stars
12
2 stars
10
1 star
49
  • VL
    Viktoria Leschiner
    Sep 23, 2026
    5.0
    Great service
  • SS
    sagebolt
    Sep 19, 2026
    5.0
    Brie is the best, she makes exceptional recommendations on the seasonal menu changes. A+ service A+ store
  • EJ
    Eric Jacksob
    Sep 10, 2026
    5.0
    The drive thru experience was quick and the staff was really kind!
  • KH
    kayla haage
    Sep 2, 2026
    1.0
    ⭐️ Extremely disappointing experience Every single time I place a mobile order at this Dunkin’, something is wrong. Orders are frequently made incorrectly, paid-for extra ingredients are left out, and sometimes the order isn’t even started until I get to the drive-thru window. I’ve had to sit there for an additional five or more minutes waiting for an order that I already placed ahead of time. The coffee is another major issue. It consistently tastes watered down and has very little flavor, even when I add extra sugar and sweeteners. At this point, it’s honestly not enjoyable. What makes the experience even worse is the customer service. The woman working the drive-thru window regularly has a very noticeable attitude. She will hand you one item, such as your drink, tell you “bye, have a nice day” in a very rude tone, and act as though the interaction is over—even when you ordered an entire meal and are still waiting for the rest of your food. There is no communication or apology when something is missing or hasn’t been prepared. Mistakes happen, but when they happen every single time, and the staff doesn’t seem interested in correcting them or providing basic customer service, it becomes extremely frustrating. I’ve tried giving this location multiple chances, but the consistency of the incorrect orders, poor-quality coffee, long waits, and rude customer service has made me seriously reconsider going back. If you’re paying for a mobile order, you should be able to expect your order to be correct and ready when you arrive.
  • BL
    Blaknite Ludlam
    Aug 18, 2026
    1.0
    The tea is very watered down. I get dunkin green tea at other locations and this green tea is ridiculously weak and light in color. It should be a darker color.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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