Jimmy John's

Reviews

• CR

  Christine Reilly

  Mar 25, 2026
  5.0
  Sandwich was delicious and was made quickly. It was ready for pickup on time.
• HR

  Heather Rodriguez

  Feb 23, 2026
  1.0
  Confusing because normally there’s no issues. Just a deli sandwich. This time, tracker said it was delivered but I’ve looked all over my front yard and porch, even checked my truck. No food. Try to call and the call ends before connecting or it says “Welcome to Verizon Wireless, your call cannot be completed as dialed because the caller is currently unavailable.” Sooooo $20 in lunch and still hungry? How do we get ahold to say “Hey- where’s my food actually at?”
• WB

  Woozie Baby

  Feb 7, 2020
  1.0
  On 1-12-2020 I ordered a number 5 vito and number 2 Big John extra mayo and pickles both sandwich ate $5.99 each and a cookie I paid by credit card and had my sandwich delivered to my home. When I was eating the bread was hard as hell on the ends and middle of the bread. So I called back to let them know about the bread being hard. The manager said sorry for that. And had 2 sandwiches on hold for me for. This next day after I called for my sandwiches. And I was told that I owe $2.23. I'm like how. MG said the price of the sandwich has change. So I look on the website and the price was the same. selling at $5.99 so I told him even though your prices has changed I had two sandwiches on credits you still owe me that. And being that your prices on your website is still showing 599 you still have to honor that.. also the manager said that the price on my receipt is also different but I'm looking at my receipt now and both receipt shows $5.99 each. So I told him you are incompetent because the sandwiches was credited to me as on credit no matter if your prices has changed you should still be giving me the sandwiches not trying to charge me $2.23 difference.. so after I told him I am a Google reviewer and I was going to leave a bad review he offered to give me my money back I told him no it's okay you made a big mistake because if that's what you were going to do that would have been the first thing you would have said. so I ask the MG for his name he didn't want to give it out. I told him as an employee of Jimmy John's I am obligated to know your name. He hung up in my. I asked the the driver and he couldn't give it out. So I called back and spoke with the GM and I'm just getting an excuse for the incompetent at Jimmy John's.. I was told the person answer the phone was in training. Come now how dumb do that sounds. You have someone training and you let them take a call on a problem that he was not even trained for. He should have listened in on the call to know how to handle it the right way. So at the end of the day I think they either doing something fraudulent or trying to up there sells. Not a good way to do that.. so if your a person that was taken advantage of by Jimmy John's please comment below.
• RF

  Rob Friend

  Jan 1, 2018
  4.0
  Fast and food is always good