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Business Details
About
Ice Cream ShopDessert Shop
Welcome to Hershey’s Ice Cream at Candy & Cake — Bourbonnais’ destination for premium ice cream, desserts, and sweet treats. We proudly serve authentic Hershey’s Ice Cream made with rich cream and real ingredients. Enjoy hand-dipped cones, loaded sundaes, thick milkshakes, floats, and our popular Hershey’s ice cream cakes perfect for birthdays and celebrations. Located inside the award-winning Candy & Cake dessert shop, we also offer gourmet desserts, custom cakes, specialty sweets, and seasonal creations. Candy & Cake is a multi-year Reader’s Choice winner for Best Dessert and Best Family Dining. Whether you're stopping in for a treat, celebrating a special occasion, or ordering a custom cake, we welcome families and dessert lovers of all
Location
Hershey's Ice Cream Bourbonnais
596 William R Latham Senior Dr Suite C, Bourbonnais, IL
60914, United States
Hours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.