We created Lab Coffee with one intention, for people to stay.
We found that in the places we frequented, everything was transactional. You came, you got what you needed, and you left. Particularly in the fitness spaces, people take their class and they leave. We wanted to create a place for people to STAY.
We also have a rotating menu of Acai Bowls, made from a rich Acai puree and topped with fresh ingredients packed into large bowls.
Despite incredible coffee and acai bowls, we know our real product lies in each and every interaction. We hope you find a reason to stay and look forward to meeting you in our spaces.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.