This profile is uncertified and using publicly sourced data
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Business Details
About
Dessert Shop
Our New York-style cookies are not just baked; they're crafted for moments of awe, size, and a flavor twist that leaves ordinary in the dust. Get ready; this is what you've been waiting for. Our oversized, gooey interior and crispy outer shell will satisfy the most discriminate tastebuds. At Crave Cookies of Berwyn, our cookies are made from scratch just like Grandma used to do. Every cookie is baked oversized, loaded with flavor, and crafted to deliver that wow moment from the very first bite. Our rotating weekly menu keeps things exciting, our signature New‑York–style bakes bring the heat, and our team brings the energy that makes every visit feel like a treat! Stop by Crave of Berwyn and see our new weekly flavors or grab a loaded soda!
Location
Hours
Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 11:00 PM
Saturday9:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.