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McDonald's

3.1
(1,143 reviews)

Business Details

(618) 233-9696
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7301 Westfield Plaza Dr, Belleville, IL
62223, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 7301 Westfield Plaza Dr in Belleville, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.1
1,143 reviews
5 stars
299
4 stars
200
3 stars
219
2 stars
138
1 star
287
  • EC
    Elizabeth Campbell
    1 day ago
    5.0
    They were fast clean and friendly. Lady taking orders thru drive thru had a really nice voice was loud and clear and both drive thru window ladies were kind and smiling made my day
  • DG
    Donna Garcia
    Oct 5, 2026
    3.0
    Usually staff and food are great, not today. Food is great tho! That's why I keep coming back.
  • TM
    Tessa Marquis
    Sep 28, 2026
    1.0
    Horrible customer service, wouldn't give a name when I asked for a general manger name she was nothing but attitude what a disgrace, shocker I work for a restaurant to so she lied to face and got loud. I will be calling there corporate or franchise it's called TACT there staff obviously needs to learn that!
  • MS
    Melissa Sanchez
    Sep 10, 2026
    1.0
    It’s always pretty busy here in the mornings and usually I have no complaints but this morning I ordered a sausage Mc muffin with egg and the muffin had no butter and wasn’t even toasted. Clearly they were rushing. I don’t care about a wait I just want my food cooked the right way please!
  • LS
    Lisa Stamm
    Aug 31, 2026
    1.0
    Usually have no issues at this location. Today absolutely horrible!! Manager on duty no clue what is going on around her. Speaker not working, no sign. $25 order poor customer service. They randomly substitute chocolate milk for apple juice. At window they tell us they don't have chocolate for shake. Do we want vanilla or strawberry? We say strawberry they come back couple minutes later say the ice cream machines down do we want to smoothie. We say that's fine. We checked bag for order 1 McChicken is missing and sauce was busted open in bag. They give us 2ND McChicken ask us to move up to wait for smoothie. We realize we didn't have the sauce replaced either so I wait. Manager through window is telling us to pull up without opening the window and I tell her I need sauce please. When worker brings the smoothie out manager has the worker tell us that we didn't pay for the $1.50 McChicken. So I take in my receipt in and show where I paid for 2 McChickens the manager refused to look at receipt and kept telling me to have a nice day. Totally wrong poor customer service. And to accuse a customer of not paying for an item. It would be nice I could include a picture of the receipt. Please take pride in your establishment and your work if you can't then you need to be in a different line of work, not customer service!!

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru service that operates 24/7.

Brand Certified Facts from McDonald's

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Certified October 11, 2026Yext Knowledge Graph
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