Shakou Restaurants feature striking architecture, stylish decor, sumptuous cuisine and high-touch service to create a unique dining experience that's miles ahead of any other, yet close to home. Fresh-daily ingredients and striking visual presentation create dishes with unparalleled flavor and flair, courtesy of award-winning Executive Chef Sang Choi. Shakou’s extensive modern Asian cuisine menu satisfies everyone from the youngest of diners to those with the most discerning of palates.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.