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McDonald's

3.8
(1360 reviews)

Business Details

(847) 394-8676
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1920 N Arlington Heights Rd, Arlington Heights, IL
60004, United States

Hours

Monday5:00 AM - 12:00 AM
Tuesday5:00 AM - 12:00 AM
Wednesday5:00 AM - 12:00 AM
Thursday5:00 AM - 12:00 AM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday5:00 AM - 12:00 AM

Reviews

3.8
1,360 reviews
5 stars
607
4 stars
286
3 stars
193
2 stars
80
1 star
194
  • VF
    Vlad Fediuk
    4 days ago
    5.0
    Just had the most amazing McDonald's run, seriously thinking they deserve more than 5 stars! 🤩 From the crispy fries to that perfectly crafted burger, everything was just *chef's kiss*. The drive-thru service was super speedy and friendly, too. It's like they've mastered the art of fast food perfection every single time. Can't wait for my next craving to hit so I can go back for more deliciousness! 🍟🍔😋
  • SS
    Shannon
    May 5, 2026
    5.0
    Always fresh and hot very appreciative
  • DM
    Dan M
    Apr 28, 2026
    1.0
    Pathetically slow at taking your order and serving your food. They act like they’re doing you a favor.
  • CH
    Chris Hafer
    Apr 26, 2026
    1.0
    Continues to be the worst McDonald's in the area for timeliness and service. No matter what you do, your mobile order will not be ready for you when you get here and will likely take far longer than ordering there. Although. You better be able to use the kiosk because as I stood for 15 minutes waiting for an order that was already supposed to be done, someone waited at the counter to order and no one took their order. Employees went by multiple times to place orders on counter and none acknowledged the person.
  • BG
    Bianca Ganvik
    Apr 12, 2026
    1.0
    Had a disappointing McDonald's experience today! Ordered a Big Mac combo with extra sauce and lettuce, but the large fries were short more like half and the sauce was poorly placed. The container had most of it Also, the double fish fillet sandwich had only one fillet, and the extra tartar sauce was a mess. It seemed like they just slapped the extra condiments onto the containers and not the sandwiches instead of properly loading it - was it just shoved into an already prepared sandwich? 🤔 I was even asked to pull forward while they prepared my order, which made me think everything was going smoothly. I know it's fast food, but this was a hot mess. The entire bag of food looked like it had been dropped - everything was disheveled. Manager Claudia Escabel said they'd fix the order if I drove back, but no credits or refunds were offered. When I asked, they said they don't do credits or partial refunds - you have to drive back to resolve the issue. I was already back home and 25min away. I was just in the area shopping. I know Claudia is only doing what she was trained to do. Nevertheless, With all our technology and digital presence, you'd think a McDonald's franchise could execute a simple request like this better. Empower their employees. I Guess I'll just have to try again if I'm back in the area... maybe I'll get another sloppy order waiting for me 😕 they just killed the fast out of fast food for me and a complete reminder not to order fast food again. #McDonalds #fastfood #crm #totalfail

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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